What sort of trouble are you having?

Nancy Duhon, Esq.

Duhon Technology Solutions, LLC

Master Certified Consultant for Sage Timeslips

Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.

[email protected]

404-325-9779 

Hi Nancy,

Below is the screenshot of the error

Looks like you are trying to install an upgrade.  Your destination folder must contain a valid previous main installation. Does it?

Nancy Duhon, Esq.

Duhon Technology Solutions, LLC

Master Certified Consultant for Sage Timeslips

Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.

[email protected]

404-325-9779 

But its a fresh installation

 I have done with installation and now getting the error " Unable to create database TSReg". what could be the possible reason?

From the Timeslips knowledgebase:

Description:

When opening Timeslips 2017, I get a message "Cannot create TSREG.FDB" 

Cause:

The location for the registration database either:

Resolution

Solution I:

1. Open Timeslips Administrator on the server
2. Run Diagnose This Computer and verify the Network Databases area has correct information
3. Click Create Registration Database

Solution II:

• If Solution I does not resolve your issue, verify the permissions of the database path.
• Users need Read / Write / Modify permissions on the folder at a minimum.  Refer to IT resources for assistance as needed.