We are going to need you to be REALLY specific about EXACTLY how you did the "flat rate task." 

What you want to do is make a Flat Fee Slip. I really don't care what the task is.

You also don't want to make it a Flat Fee Billing Arrangement.  

Nancy Duhon, Esq.

Duhon Technology Solutions, LLC

Master Certified Consultant for Sage Timeslips

Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.

404-325-9779

[email protected] 

I originally created the entry the way you stated above and the $2,500 did not show up on the itemization.  The entry did but where the time spent appeared on the other entries the space next to the flat fee entry is blank.

Did you put some time spent on the flat fee slip?

I can remote in an look at it with you for a fee, but I'm afraid the limitations of a bulletin board like this are kicking in. It becomes a lot of back and forth because I can't see what you have.

Nancy Duhon, Esq.

Duhon Technology Solutions, LLC

Master Certified Consultant for Sage Timeslips

Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.

404-325-9779

[email protected] 

Did you put some time spent on the flat fee slip?

I can remote in an look at it with you for a fee, but I'm afraid the limitations of a bulletin board like this are kicking in. It becomes a lot of back and forth because I can't see what you have.

Nancy Duhon, Esq.

Duhon Technology Solutions, LLC

Master Certified Consultant for Sage Timeslips

Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.

404-325-9779

[email protected] 

I want it to have the fee charge and not hours spent since it is a flat fee.  I think what I am asking for can't be done.

Thanks for your help though!

Yea, this is where it gets confusing re: what is showing and what is not.  What you are seeking to do should be quite easy to do.

So, are you saying you see the slip entry.  It has a date, initials of who did it, description, but NO Hours OR Amount out to the right?

Nancy Duhon, Esq.

Duhon Technology Solutions, LLC

Master Certified Consultant for Sage Timeslips

Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.

404-325-9779

[email protected] 

That is correct.  Nothing shows up there unless I put in a time value when I just want the flat rate charge to appear.

Just tested in my copy of v2018 and it works fine.

I do not have that second section on my bill layout.  I will use a different bill layout for the client and see if that fixes the problem.  Thanks for your help.