Hi,

I'm trying to help a client of mine troubleshoot an error 1 of their users is experiencing. They, and only they, started receiving "Sage Timeslips cannot load the navigator file OfficeManager.dsb" when trying to open their company. I did find this KB  about the error and tried option 2, with no luck. I haven't risked reinstalling anything on the server yet as is still an isolated case.

I am open to any advice people have to give 

Edit: I was looking around their file server and there's no Sage software installed on there at all. So the company/database files are in a fileshare that is mapped to each user's workstation. And each user has their own installation Sage Timeslips on their workstations. No recent updates or version upgrades that I know of.

Edit 2: They do have some *.dbs files in another folder from where the company files are, which is located on the same file server. However these files don't look like they've been modified since their install date in 2012. The folder is "Enhanced Navigator".