Slip Error...

SUGGESTED

I have a slip that has randomly shown up on a client matter. Picture below. I did not enter this slip and when I highlight it the date, etc are not the same as in the slip list. Also the program will not let me delete the slip. Any ideas? I have tried everything I know of. Thanks. 

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    SUGGESTED

    This looks like a damaged slip. Not sure what version of Timeslips you are running. I would start by running database verification, look for errors. If you are on premium, call support with the results. If not on premium you can post here or contact a consultant like myself. There are three scenarios:

    1. Slip is damaged and can be fixed by database verification

    2. Slip can be purged (make a backup first)

    3. Slip requires behind the scene repairs.

    Scenario 1 & 2 you can do directly if you are comfortable with those aspects of the software. Scenario 3 would need a consultant or support. Feel free to reach out if I can be of help.