Welcome to the Sage Timeslips Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
We have Timeslips installed on our Windows Server and are looking to upgrade from build 30.0.3.71 to 30.0.5.96. The server is configured with a C:\ and D:\ partition and five workstations in a domain.
My question, where do I run the installer from or…
Hi
One of the computer in the office have a Brother printer default and is working great. But, when I open timeslips and click Printer Setup does not detect it. I have done everything I can yet have that issue with Timeslip 2019. Does anyone know what…
We enter our operating and escrow deposits into timeslips premium. My boss would like the deposit slip number to revert back to 1 at the beginning of the year. I sent to setup - bank accounts and was able to change the number back to #1. But when I created…
Is eCenter down? I tried to get to the website and got the message below. It says it is a host error.
Connection timed out Error code 522
Visit cloudflare.com for more information.
2023-12-13 19:10:45 UTC
Is there a way to find a report for invoices numbers that have been cancelled and redone? Apparently, someone sent out invoices and then did a rebill on several where they got new invoice numbers and these invoice numbers are no longer available. However…
When we try to enter a slip there is severe latency opening and entering a slip between each field? Any suggestions? We are running 4 users on a network and a relatively new small database. We have contacted support on the issue and there has not been…
I'm running the newest version of Timeslips. I can't figure out why when I tab to the client field when entering a timeslip it isn't intuitive all the time. If I enter a client and it's the wrong one it no longer indexes like it once did. Anybody else…
We currently have Timeslips 2020 and it's installed on my computer as the "SERVER". Opens and runs perfectly for me without any errors. I am the primary billing person so I use the full version. My boss' workstation has both options full version or Minitimeslips…
Hi there, my colleagues and I have been attempting to Import Excel files converted to CSV files to our SAGE Timeslips Premium to then proceed to collect the data and bill our clients accordingly, a process we have been doing for years. However, as of…
Hello,
I entered a payment to the client's account; there was an overpayment which will all be applied to next month's invoice (and none available for trust). However, I also clicked on the Transfer money button, which i shouldn't have. So now the A…
Hello Team,
I am working on one TimeSlips server performance issue as below.
We have one Sage Timeslips server at our customer premises and on that server, we are running Sage Timeslips 2019 application.
From last few days we seen the server CPU…
I have a slips timer that duplicated itself - and now they both won't turn off. I have tried to stop all timers under slips and it says there are non active. The runaway timers are saying that someone else turned the timer on and I can't turn it off.…
When I click on file open my Timeslips databases are not listed in the list. The list is blank. How do I get the databases to be listed when I click on file open?
This is a known issue and needs to be fixed. Office 2013 is no longer supported by Microsoft thus REQUIRING users to upgrade to Office 365. We upgraded only to realize that Timeslips needs a 32 bit Outlook in order to function. So we uninstalled/reinstalled…
My program has me currently locked out, and this error message keeps popping up.
Does anyone know how to override the error message, or what I can do to take the lock off the program.
Error message reads as follows:
Area: Database
Code: 4
Address…
What are the options and costs to renew licensing? We're up for renewal and we don't need as many nor do we need three support incidents. The sales agent is doing everything possible to avoid answering questions.
We have 8 licenses and the renewal is…
So my attorney charges her clients a retainer fee based on the type of case she is handling (so each client can have a completely difference retainer amount), and on top of that, she is billing AGAINST the retainer. We were generating bills in Word format…
Hello,
We recently migrated our timeslips 2020 data to a new hard drive. However, after doing so users report that they are getting errors and having to constantly restart the program for it to work.
What would be causing this?
Regards,
…
Hi!
I have a couple clients who have overpaid, and I want to apply the overpayment to future invoices. Is it possible to do this with LEDES invoices? It's simple enough with paper/PDF bills, but I can't find any option to, I guess, partially deduct…
Users are connecting to the database they've always used without any errors. Several users are from different firms and have asked if they can have a new database that they access for their separate clients.
Is it possible to create a second database…
I have a slip that has randomly shown up on a client matter. Picture below. I did not enter this slip and when I highlight it the date, etc are not the same as in the slip list. Also the program will not let me delete the slip. Any ideas? I have tried…
Does anyone have the Sage TimeSlips 2019 .exe installation download file?
I had Sage Timeslips 2019 installed on my old computer, but for some reason did not have the installation file (.exe). N ow I need to reinstall on the same PC, but my PC has been…
Hello, Years ago I added the Hold icon for the client list.- so I can put a case on hold by selecting the case on the client list then clicking the icon. I don't remember if it was located on the task bar or on the client list nevertheless, I can't seem…