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Susan98

Cannot create new clients in Timeslips; Firebird database has encountered an error (335544665)

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Does anyone know why I cannot create a new client?  When I try to save it, i get this message...

I am connecting to my office computer remotely but have never received this error.

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    It looks like the issue is relative to the Audit Trail which will have an update posted to it when you save any transaction, edit a client, etc.

    Using the Timeslips Administrator, (access it via Special, Timeslips Administrator) you can run Data Verification and use the Look For and Repair Errors option.

    If you are subscribed to Timeslips Premium with a support plan, you can reach out to support using the LIVE CHAT option in the program for additional assistance if needed.

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  • 0
    SUGGESTED

    It looks like the issue is relative to the Audit Trail which will have an update posted to it when you save any transaction, edit a client, etc.

    Using the Timeslips Administrator, (access it via Special, Timeslips Administrator) you can run Data Verification and use the Look For and Repair Errors option.

    If you are subscribed to Timeslips Premium with a support plan, you can reach out to support using the LIVE CHAT option in the program for additional assistance if needed.

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