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Susan98

Cannot create new clients in Timeslips; Firebird database has encountered an error (335544665)

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Does anyone know why I cannot create a new client?  When I try to save it, i get this message...

I am connecting to my office computer remotely but have never received this error.

  • 0

    Any chance you are trying to save a Client with either a Nickname1 or Nickname2 that has been used before? Perhaps on a Closed or InActive Client?

    Nancy Duhon, Esq.
    Duhon Technology Solutions, LLC
    Master Certified Consultant for Sage Timeslips
    Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
    404-325-9779

  • 0 in reply to Nancy Duhon

    No.  Actually, I can't create any transactions

  • 0
    SUGGESTED

    It looks like the issue is relative to the Audit Trail which will have an update posted to it when you save any transaction, edit a client, etc.

    Using the Timeslips Administrator, (access it via Special, Timeslips Administrator) you can run Data Verification and use the Look For and Repair Errors option.

    If you are subscribed to Timeslips Premium with a support plan, you can reach out to support using the LIVE CHAT option in the program for additional assistance if needed.

*Community Hub is the new name for Sage City