Is the A/R showing up in an aging column and a negative number in the current column that then equals a Zero total?  If so, that is usually a situation where the payment has not been applied against the outstanding invoice, but instead was applied to a future invoice.  I have my customers go back through the payments and make sure that they are all applied to the correct invoice.

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
404-325-9779
[email protected]

I just checked one of the entries.  The payment shows the totals in the column named "applied from this transaction" to the appropriate invoice.  So, it was not applied as a future payment. 

Hello PJR,

Can you please let us know what version of Timeslips you are using?  You will find this under the Help, About Sage Timeslips... option.  The Version and Build would be vital information to know for us to recommend a resolution.

Also, where are you seeing this A/R information?  Is it a particular report that you can give us the name of?

If you are on a current version (Timeslips Premium), please contact support using the Live Chat option and connect with an agent for assistance.