• Contact Field when entering a slip

    I am currently using an old version (Sage Timeslips 2018). Some how, when trying to enter expense OR time, when I get to the "Client" drop down list to choose a client name, the columns have switched, therefore, what used to be the first column of my…
  • Timeslips 2016 version billing and adding discounts

    I recently started working at a small law firm that uses the 2016 version of Sage Timeslips. The person I replaced was not here when I started, so I was left to figure out how Timeslips works on my own. My question is regarding billing. Once the billing…
  • Unapproved bill issues

    Looking for help on how to rerun a bill. Steps taken: Client had two time entries. Ran bill, discovered error, undid, and cleared (instead of revised) bill. Time entries still show as billed, bill remains in billing history, and shows up in the…
  • merging names

    Is there a way to merge duplicate clients where one is listed as "LastName, FirstName" and the other is listed as "FirstName LastName"? Because of how they were put into the system, they each have separate bills, rather than one combined bill.
  • Rebuilding A/R

    How do you rebuild a clients A/R? When is it necessary to do this?
  • REFUND

    I've been having tons of trouble issuing a refund because the funds exceed the amount of any single payment. We have a client that made multiple payments to that exceed the amount of our $10,000 refund but every time I try and process the refund it gives…
  • Write off unbilled time

    I'm trying to figure out how to write off unbilled time showing up on a Prebill without the Timekeeper losing the time they have entered. I am using Time Slips 2018. Thanks.
  • TS 2013 Funds return to client shows as credit in A/R

    I returned part of a retainer to a client. His "Funds" balance is $0 but the A/R shows a credit. How do I clear that? PDF file shows the historical entry. Thanks Ivan Funds credit.pdf
  • Delete a bill on accident - restore the bill

    I ran over 240 invoices yesterday and deleted 1 bill on accident... How do i restore the bill (49834) that i deleted
  • Deposit Slips Question

    We have a deposit slip in timeslips from 2021 and the client number needs to be changed. It was applied to wrong account. When I open the slip it will not let me change the client field. Is there a way to delete this deposit slip and reentered to be applied…
  • Changing attorneys on a new client

    I accidentally added a client with the wrong attorney. so the fees were different. I need to change the attorney and I am wondering how I can do this. I did delete the client and start all over with a new client and the correct attorney. Just wondering…
  • My A/R has not cleared some payments

    Some payments that have been entered are still showing on the A/R, even though the balance due is 0. How can I clean this up?
  • Removing/reversing old Funds entry applied to wrong client

    Doing a deep cleanup on a client and we are down to the last few transactions. I have a few where an old employee applied a funds payment to a wrong client and never reversed it (but they did apply it to the correct client as well). We have the documentation…
  • Can I reverse a write off that already appeared on an invoice?

    A client owed $100.40 but paid $100.00, so we wrote off the 40¢. We sent a $50 invoice the next month which showed the write off. The client paid $50.40 after he saw the write off. Is there a way to reverse the write off so I can apply the new full payment…
  • Undoing Bill Approval form Multiple Bills

    I may need to undo the last 6 invoices for a particular client. I read the instructions in the online user guide. All the invoices where generated after the build 29.0.0.000, none have split billing or consolidated billing, and no payments have been made…
  • Adding/Changing Reference to Slip After Approved Bill

    Hello all, We have recently utilized the reference section on slips to organize/track specific sets of data; now we would like to go back to apply this bookkeeping system to the slips for the entire month of August. I know that it is nearly impossible…
  • Discount total bill

    How do I discount the total bill, including the previous balance? I can see how to do it to current charges, but not the total.
  • Decreased Invoice - Still See Balance

    I used the Decrease Invoice feature for the first time in October. The Decrease Invoice is applied to the correct invoice, and the invoice shows as Paid in Full. Unfortunately, December's invoice is off by $488.00. The A/R is showing the correct balance…
  • How do I close out a client's file and issue a "refund" of their IOLTA funds?

    I have two clients accounts that I want to close out in Timeslips as their cases are now closed with the firm. Each time I attempt to close the client, I get a notice stating the following: (I whited out the balances for privacy issues) There is 1…
  • Applying payments to future LEDES invoices

    Hi! I have a couple clients who have overpaid, and I want to apply the overpayment to future invoices. Is it possible to do this with LEDES invoices? It's simple enough with paper/PDF bills, but I can't find any option to, I guess, partially deduct…
  • how to change 'Billing Status' on many slips at once. (all slips from certain client before a certain date)

    how to change 'Billing Status' on many slips at once. (all slips from certain client before a certain date)
  • TS 2020 - Changing Activity Code - Time changes to 0

    We're running Sage TS 2020. When we edit slips for one user & make a change to the activity code, the time defaults to 0 every time. We then have to manually re-input the time. We do not have this problem with any other users. Any ideas on how to fix…
  • slip change

    we have always been able to change a slip on the generate bills page using display . Today, it won't work for anyone. Nothing has been changed in our billing
  • How to Delete a Payment When Billed

    I found an error in an early accounting from this year where a payment was posted to the wrong client. An Invoice was generated and now it is undoable. I cannot go in and undo the bill and delete this payment. Is there any other way the payment can be…
  • Need to delete a corrupt slip

    Hi, please help! I am printing out prebills for the month and it stopped me half-way through with an error "tMemoryStreamExceptionC in module Timeslip.exe." I have narrowed it down to one corrupt slip and timeslips will not let me delete the slip to clear…