I returned part of a retainer to a client. His "Funds" balance is $0 but the A/R shows a credit. How do I clear that?
PDF file shows the historical entry.
You used a Payment from Account transaction (should be used to pay YOU with funds in retainer) instead of a Withdrawal transaction. So the money moved from funds to A/R. To get it out of A/R, issue a Refund A/R transaction.
See page 3 of this handout about when to use which transaction.
Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.