Hard to be certain but try right click on the field and see if it is set to My List. If so, change to all. 

Hello kathleen1951 .  Let's try something simple first. 

Exit the program and then reopen it.

Before you click anything else, go to the topmost menus and choose Setup, then Preferences. You will get popup like this:

As I have highlighted, click the option to "Restore all dialog settings to their defaults."  You will get another popup to confirm your choice and then you can click OK at the bottom right to exit Preferences.   

You might need to log out and then back in to load these new preference settings on startup.

Let us know if that helps.

Nancy Duhon, Esq.
Duhon Technology Solutions, LLC
Master Certified Consultant for Sage Timeslips
Providing individual Consultations and Third Party Remote Desktop Support - including older/unsupported versions.
404-325-9779
[email protected]

An easier way is to select whatever you need, and then select Window, Cascade and the list should appear instantly.

nothing happened when I right clicked. I also tried resetting to defaults and no luck.

that worked! thank you