The issue is related to where you have your invoice numbers on your bill layout, most likely, and the fact that your bill layout was created in a prior version.

When the invoice number is in the Bill Header, it will print an internal invoice number and not one from your traditional numbering scheme.  Moving the Invoice number to only be in the Project Header - where it is by default on a new layout - should correct your current layout.

Otherwise, in my experience, creating a new layout and mimicking your current one should also resolve the issue.

Since layout customization is a fee-based service, support is limited to giving these same instructions.  Timeslips Expert Services will create a new layout for you for a fee.

The issue is related to where you have your invoice numbers on your bill layout, most likely, and the fact that your bill layout was created in a prior version.

When the invoice number is in the Bill Header, it will print an internal invoice number and not one from your traditional numbering scheme.  Moving the Invoice number to only be in the Project Header - where it is by default on a new layout - should correct your current layout.

Otherwise, in my experience, creating a new layout and mimicking your current one should also resolve the issue.

Since layout customization is a fee-based service, support is limited to giving these same instructions.  Timeslips Expert Services will create a new layout for you for a fee.

Good Morning,

Yes, the invoice layout was created a long time ago in a previous version, but I checked the layout and the invoice number is in the Project Header where it is supposed to be.  Just out of curiosity, do you know how much the fee is for a Timeslips Expert to create a new layout to mimic the current one?  

Each of the consultants, like myself, set our own rates. It would really depend on the complexity of the layout and whether starting from scratch or trying to use the existing one and modify it.