What version of Timeslips? If a new version look for the stations folder in the Timeslips database and delete the contents.

What version of Timeslips? If a new version look for the stations folder in the Timeslips database and delete the contents.

It is version 2012

If users aren't logged in you should be able to clear safely in Station Administrator.

But, you should also check to see if it is TSTimer that is seen by the SA tool.

Check Task Manager for that and my guess is that most of us recommend against TSTimer in use.

They don't show up in Station administration.  I can check licenses in use and it shows all the computer names, but when I try to clear any computer it says its in use even though I know it isn't.  Does everyone have to be out to remove a computer even if the one logged in isn't the computer in question?

Yes, to clear a license you have to have everyone out of Timeslips.

OK, I'll try that tonight

So I did what you suggested and I was able to get more users logged in, but now some are getting an error "Cannot access directory".  All users log in with the same user account to the shared storage, so it can't be permission issues.

Clear temp files. Can you be more specific about all users login with the same user account to the shared storage?  Are you in a terminal services environment? Each user should have their own temp file.

They have a shared drive on the network where timeslips was installed.  They all use the same user name to connect to the shared drive.  The temp files would be on their local machines then?  Where are the temp files for this program located?

My guess is that you also have lock files hanging around.

Plan to reboot the device Timeslips and it's data is installed on at some point soon.

The lock files can also be on local workstations and look like pdoxusrs.lck, etc.

I've rebooted the server as well as removed the pdoxusrs.lck but it is still giving that error.