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Recent download concerning Timeslips 2014 Data Transfer Utility

SOLVED

I recently received instructions to download an update when I accessed the ecenter transfer utility from Timeslips 2014.  I ran the update and once it was complete I ran the Data Transfer Utility ("Syncronize all data").  As the transfer completed I received the following error message: "Access violation at address 000001C6.  Read of address 000001C6."   I then noticed that new client information did not transfer to the ecenter.  I rebooted the computer and tired again.  Same error message I was able to determine that if I ran the transfer utilizing the "Synchronize Specific Data" selection with "invioce Images" under client information unchecked, I could run a successful sync with no error messages.  Any ideas on how I can rectify this issue as I need to have Invoie Images available for client viewing?

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  • 0

    Since Timeslips eCenter is a subscription service, it means you always have a technical support plan.  I'd advise calling them to discuss this.

    Hope this helps.  

    Nancy Duhon, Esq.

    Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney

    Duhon Technology Solutions, LLC

    a member of Certified Resources Network, LLC

    [email protected]

    404-325-9779

    Providing personalized local and remote online support for Amicus Attorney andTimeslips users for over 21 years. Available for private consultations, including older/unsupported versions.

Reply
  • 0

    Since Timeslips eCenter is a subscription service, it means you always have a technical support plan.  I'd advise calling them to discuss this.

    Hope this helps.  

    Nancy Duhon, Esq.

    Master Certified Consultant for Timeslips,Certified Consultant for Amicus Attorney

    Duhon Technology Solutions, LLC

    a member of Certified Resources Network, LLC

    [email protected]

    404-325-9779

    Providing personalized local and remote online support for Amicus Attorney andTimeslips users for over 21 years. Available for private consultations, including older/unsupported versions.

Children