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Admin here at the firm got the following 5006 error when trying to bill. I ran the data verification as suggested in other posts, but it showed no issues. Any suggestions
I agree with Caren and will echo much of what she suggests. The error is telling you it has to do with slips, but data verification isn't helping. You have some options to troubleshoot. -- You could put the same filters on the Time and Expense Slip List and open each unbilled slip for that client to see if any damage if visible and possibly fix if there, or simply delete and replace the slip. -- If that doesn't work, you could also use a Slip Selection filter on the bill and choose one of the client's slips at a time. If a specific slip results in the error you could delete and replace the slip. Good luck!
I agree with Caren and will echo much of what she suggests. The error is telling you it has to do with slips, but data verification isn't helping. You have some options to troubleshoot. -- You could put the same filters on the Time and Expense Slip List and open each unbilled slip for that client to see if any damage if visible and possibly fix if there, or simply delete and replace the slip. -- If that doesn't work, you could also use a Slip Selection filter on the bill and choose one of the client's slips at a time. If a specific slip results in the error you could delete and replace the slip. Good luck!
In addition to the great advice provided by Caren and SRF, please look for and delete the network locking files in your system after getting all users out of the software.