• Posting Payments

    When I open the window to post a payment on customer account, my system automatically populates the payment amount as the total amount outstanding. Is there a way to shut this off; I have occasionally missed this and posted more to the account than actually…
  • No Charge Slips - Use or Not?

    I am using Version 2007. If I included a slip as a No Charge how does that affect my billing reports? Is the time included in billable hours? I want to show the work done but not have included in billable hours as it is really not billable if it is no…
  • How do I show the payment TYPE on bills we generate?

    If a client pays by check, it shows on the bill as "Payment - Thank you Check No. XXXX," but for VISA, or any other payment type selected in the drop-down menu, it doesn't auto-populate. Any suggestions?
  • Outstanding balances not showing up on invoices

    The problem has been described to me as.... The billing clerk is entering work performed by the lawyer in the client's accounts. You can see the information in the system under the client's account. When client's invoices are generated the outstanding…