In 2023R2 user can change their own password for security reasons or reset it if they forget it.  The login screen includes a link to reset your password when basic authentication (user/password) is used to allow users to reset their passwords easily without having to ask the Administrator when passwords are forgotten or compromised.

 Pre-requisites:

• Syracuse Server 12.19.7.3
• A mail server configured to send and receive email for users 

Setup

Step 1: Notification Server setup

The Notification Server needs to be setup for the Sage X3 solution so that forgot password link would trigger email for the user to reset password.

Type: SMTP, SMTP Server: localhost, Message configuration: validated email id

Note:

For demonstration I am setting only required setup. I recommend appropriate security and authentication to secure email server.

Step 2: Parameter setup

Setup appropriate details for Parameter value for AWRKSYRA, SYRMAIL, and SYRMAILSRV in Chapter SUP Group WRK

Step 3. Optional

You may want to “Test configuration” to confirm if Notification server setup is complete and sending email.

Email from Notification server

Step 4: Global setting

Global setting for triggering forgot password email.

Authentication: Basic, Password policy: SAGE ( I am using default ), Forgot password token validity: 5, Web site Domain  https://[yourServer]/auth/forgetPassword/page, Mailer: Notification server name

Workflow

 Step 5: Setup / verify user with valid email address.

Step 6: User Login and Password reset.

Loing into X3 and select “Forgot password” link.

Enter email address. Select “Send reset instructions”.

Open email and select “Click on this link to set new password”.

In New password window reset password