double sided printing mystery: over the weekend everything in X3 began printing double sided... any ideas?

Question

Hi All, 
 On Monday we noticed that all of our multi page print jobs began printing double sided. (This was not happening the previous week). 
 This is system wide and not isolated to one printer, it is great for Picking Tickets but not great for printing checks :-) 
 
 During the troubleshooting process we have verified all print settings on printers. 
 Rebooted the "Windows 2012 R2 Print Server" (all print jobs other than X3 are behaving as expected) 
 This seems to have all of our support channels stumped, so I am reaching out to see if anyone in the community has had a similar issue. 
 X3v7pu9 
 
 Thanks in Advance - Shane

interocitor · Accepted Answer

This is probably due to the default printer that is assigned under windows. Log into your print\application server with the same windows\domain account the X3 print server service is running as. Open printer settings in control panel and check which printer is marked as the default. If it's one that has double sided printing as an option, pick another. I've had this problem with page orientation and size before. This usually solves it. It's amazing the wonky stuff the print server seems to inherit from the default printer.

Sage X3

double sided printing mystery: over the weekend everything in X3 began printing double sided... any ideas?

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