Hi Girts,

Thank you for your post. I'm sorry you're not having a good experience in the knowledgebase. I'd like to help you out.

Can you please give me more information about the specific troubles you're having with the search feature? What terms are you typing into the search? What pages are you searching from? Is this happening in a particular web browser?

I'll take your answers, do some testing, and get back to you.

Hi Girts,

Thank you for your post. I'm sorry you're not having a good experience in the knowledgebase. I'd like to help you out.

Can you please give me more information about the specific troubles you're having with the search feature? What terms are you typing into the search? What pages are you searching from? Is this happening in a particular web browser?

I'll take your answers, do some testing, and get back to you.

Browser: Chrome

OS: WIN10
Searching word: STKUV (I know that at least one result exist) as search destination choose SAGE X3

Hi Girts,

I'm unable to produce the same condition. All servers are responding properly and searches are executing as expected.

If you're still experiencing this error, please forward as much information about the error as you can to [email protected] and we will continue looking into it for you.

I sent you email - with problem description and solution same time.