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This is a gated article. You will need to be logged in and have a valid support plan to download components.

Is there like white pages I can look at for this?

Hey ChrisCC, the Knowledgebase on the Customer Portal at https://customers.sagenorthamerica.com requires a user profile set up to log in. This gives you access to articles containing solutions to the most common technical issues with the software.

Please follow the steps below to sign up for access to the Sage Customer Portal:

1. Go to https://customers.sagenorthamerica.com
2. Click on Sign up for an Account
3. If you already have an account ID with Sage, choose I am an existing Sage Customer.
   • If you just purchased a Sage product from retail (Sage 50) and have never used Sage before, choose I am a new Sage Customer.
   • If you purchased the product directly from Sage, choose I am an existing Sage Customer and use the account ID on the product activation email sent to you.
4. Fill out the fields on the next page, noting that the email address you will be using will be your Customer Portal user ID by default.
5. After singing up, you will receive an email with an activation link you will need to click on to activate your access.
6. After clicking the activation link and logging on, you will receive a final email to confirm that your access has been activated.