sage syracuse service is not starting anymore

SUGGESTED

windows server has been updates yesterday, after restarting the server, Syracuse service stopped working, i found the below log:

Service "Sage Syracuse - NODE0" is down !
Checking for patch integration before starting the service ...
 File C:\Sage\SyracuseComponent\syracuse\bin\version.json not found !
Could not check for patch integration !
Starting service "Sage Syracuse - NODE0" ...
Service started successfully !
 Service "Sage Syracuse - NODE0" is down !
Checking for patch integration before starting the service ...
 File C:\Sage\SyracuseComponent\syracuse\bin\version.json not found !
Could not check for patch integration !
 Starting service "Sage Syracuse - NODE0" ...
Service started successfully !

this File C:\Sage\SyracuseComponent\syracuse\bin\version.json exits and not messing.

Kindly assist.

Parents
  • 0

    I have got a very similar error two weeks ago after a server reboot. The only solution was to remove and deploy Syracuse again. version.json not found  is a standard “error” message. I think that is not related to your problem because you will have this message to on an running environment.

Reply
  • 0

    I have got a very similar error two weeks ago after a server reboot. The only solution was to remove and deploy Syracuse again. version.json not found  is a standard “error” message. I think that is not related to your problem because you will have this message to on an running environment.

Children