We have our DOSSVG running as a nightly process on the batch server. For some reason, our SVG backups are failing because of the error popenw32.
Anybody have any ideas as to why this is happening?
Hello,
Have a look at the KB below that suggests adding more memory to the environment.
Batch server is shutting down and serveur.tra log references popenw32 |
Products |
Sage X3 |
Country |
North America |
Description |
The X3 batch server is stopping and the seveur.tra log file shows the error:
<2020 00000000 13/02/2018 15:12:53 @X3.TRT/SERVJOB$adx(1045) Erreur 20 : Fichier inexistant popenw32 (52020)
=5000 00000000 13/02/2018 15:12:53 Désactivation du serveur (55000)
Cause |
RAM and virtual memory are being used up. The Popenw32 file normally creates processes for system commands on Windows. If it can’t create processes anymore, then the batch server will stop. In this error above, it can’t seem to find the file so either the file is being created on the fly by X3 and something is deleting it, or it can’t create the file in the first place and therefore X3 can’t find the file to execute.
Resolution |
Do one or a combination of the following:
1. If SQL does not have a maximum RAM usage amount set (in SQL Server Management Studio), set a maximum for SQL to use, allowing enough for the operating system and other X3 functions, and whatever else that might reside on that server.
2. Add more RAM.
3. Increase Virtual Memory.
*Community Hub is the new name for Sage City