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Heng Ping

Slowness in loading PJM functions

SOLVED
Posted By

Hi, I have encountered slowness in accessing PJM function, in particular the Project Management function (GESPJM). With the fully updated Cost Structure and Task Planning Structure, the project takes very long to load (abount 30 seconds). It will take even longer if i copy project (more than 1 minutes). Is there anyway to optimise this?

  • 0

    Hi ,

    Thanks for reaching out. Did you ever find a resolution to this issue? If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps.

    Warm Regards,
    Erzsi

  • 0 in reply to Erzsi_I

    we have upgrade the server spec, there are some improvement, but the issue still persist. Can i get some guidance from you?

  • +1
    verified answer

    Hi Heng,

    You didn't mention what version and patch level that you are on. There have been several performance enhancements to PJM included in recent patches. Performance issues can be complex, so I would suggest contacting your local support group for assistance.

    Do check out the blog Troubleshooting Tools of the Trade. There is a section on performance issues that references KB 76348: “How to troubleshoot slow performance for Sage X3.” This article supplies links to helpful blogs, articles and tools as well as what information to gather when you do go to support.

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