MongoDB 3.6.14 Client SSL error

Question

We are patch V12 from P19 to P20 
 We have installed all the pre-requisites including the correct Syracuse version. SSL certificates are not being used, and the Use SSL Certificates was not ticked. 
 We have amended the Mongo.conf file to include bindIpAll: true. 
 
 Mongodb 3.6.14 installs fine, but when we try and connect to X3 we get an error. Looking at the log files, it shows as client SSL certificate. 
 Any help on this would be appreciated. 
 
 full mongodb.log message is: 
 
 Error receiving request from client: SSLHandshake failed@ SSL Handshake received but server is started without SSL support. Ending connection from 192.x.x.x:54149 (connection ID: 19)

Hazeltaylor · Answer

Hi, err_ssl_version_or_cipher_mismatch can be sorted out by upgrading to a dedicated IP address. The time when you write your domain name into your browser, it connects to your site&rsquo;s IP address and then goes to your site. Normally, a web page has its own IP address. But if you utilize a type of web hosting other than dedicated hosting, your site may share an IP address with more than a single site. In case one of those websites does not have an SSL certificate installed, then a browser might not know which site it&rsquo;s need to visit and show a mismatch name error message, so the error can be fixed by upgrading to a dedicated IP address for your site.

Sage X3

MongoDB 3.6.14 Client SSL error

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