We recently migrated from a Sage 500 to a Sage X3 based vendor provided vertical for the growing/horticulture/agriculture industry. The vendor did the setup beyond my initial setup of 3 virtual servers per their request (IIS, APP, and DB servers). We currently have an appliance based short term/cloud based long term backup solution taking hourly snapshots of these servers. We also have a live replication to an offsite DR site using VMware Site Recovery Manager.
I noticed that the vendor didn't setup any database backup maintenance plans on the SQL Server server. The response that I received from them was that this database backup is unnecessary as any restore would be done by restoring the snapshots of all 3 servers from before whatever event caused the need for a backup.
My question is if this is a valid backup/recovery strategy for an X3 install or is there a best practice that I should be following otherwise?
Thanks!