Web Scheduling (Connection Error - Notification Engine channel is not responding to client requests)

Hi,

I am having issue with sedApta Web Scheduling's Web Scheduling website.

On login, I receive this error with a notification like so:

How to resolve this?

Few information from my side

Web Scheduling is in a separate server than Sage X3.

Both servers are using HTTPS. HTTPS setup for sedApta and Sage X3 has been done.

Web Scheduling requires to use a custom port 8123 as part of an internal requirement so all the services will be using port 8123 unless it has its own port number like 12006 for Scheduler.

Firewall on Web Scheduling server has open port 8123 for any inbound connection.

SQL Server instance port is using port 1433.

Analytics is working fine and can do a Total Import with no issues so I believe the Sage X3's connected application is working fine.

Using:

- Web Scheduling 11.9.9.0

- Sage X3 v12p30.

As an addition, when I restart the service

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