Error with Product UPC code with web service import

Question

Hi, 
 When trying to update a product using the import Web Service AOWSIMPORT with a template containing the UPC code field EANCOD, I always get the error Field EANCOD (12345) : Value already exists. 
 Bu the only product with UPC code 12345 is the one I am trying to import.

Julien Patureau · Answer

Hi christophe@kerrconsulting.com 
 This is a known issue (identified in 2023R1) that is triggered even when running the import manually and trying to update an existing product. Should be fixed in the next release. 
 Please contact the support team (Bug X3-299107 ) to confirm the fix delivery.

Sage X3

Error with Product UPC code with web service import

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