Hello everyone,
I have encountered an issue while processing payments in All > A/P - A/R accounting > Payment. Here are the details:
-
Open Item: AMTCUR = 20,100
-
1st Payment: 6,030
-
2nd Payment: 10,050
Upon making the payments, I observed that the balance of the open item in the left-hand list remains at 10,050 instead of reducing to 4,020. After checking the GACCUDATE database, I found that PAYCUR is still 10,050. I am puzzled about why the 1st payment is not reflected in PAYCUR.
Based on the journal traceability, I am confident that both payments are associated with the open item. Could someone please provide insights into why the 1st payment is not posted in PAYCUR?
Thanks in advance for your assistance!
