Updated post: 2022/04/26 08:00
The fix was successfully deployed and applied to resolve the FIHRST and Profile export issue on the MCS environment. Our technical teams will continue to monitor the service.
Thank you for your patience and understanding.
Original post 2022/04/25 17:00
We are aware of reported issues where users are unable to export the FIHRST and/or Profile exports on Sage 300 People on the Managed Cloud Service (MCS) environment.
Our technical teams are investigating and working to resolve the situation as soon as possible.
Should you require urgent assistance, please make use of alternative support options:
- Submit a Webform
- Search our Knowledge Base
- Live Chat (via the Sage Portal or Support Resources page)
We will keep you updated here on Sage City and thank you for your patience and understanding.