• Maintenance Notice: Sage 300 People Managed Cloud Services (MCS) - Thursday 15/12/2022 12:00 - 14:00 SAST

    We are aware of an issue affecting some customers in South Africa, preventing them from receiving emails sent from Sage 300 People on Managed Cloud Services (MCS). Our Cloud Operations team are currently implementing a fix to resolve this issue. The…
  • Scheduled maintenance: Sage 300 People MCS (Managed Cloud Services) - Update to 22.4.3.0

    We’re deploying the latest version 22.4.3.0 update for Sage 300 People on the Managed Cloud Services (MCS) environment, which means it’ll be unavailable 8pm -12am (4 hours) on Friday 9 December 2022. The environment will be offline during this period…
  • Maintenance Notice: Sage 300 People Managed Cloud Services (MCS) - Tuesday 20/09/2022 19:00 - 00:00 SAST

    The Sage 300 People Managed Cloud Services (MCS) environment will be under maintenance on Tuesday 20 September 2022 between 19:00 and 00:00 South Africa Standard Time (5 hours). The latest update of Sage 300 People, version 22.3.3.0 will be deployed…
  • RESOLVED | Technical issue: Users unable to access Sage 300 People on Managed Cloud Services

    Resolved post 2022/08/16 16:30 The incident is now resolved. No further issues have been detected or reported since the issue was resolved on August 15th, and Sage 300 People Managed Cloud Services (ZA) continues to perform as expected Updated post…
  • MCS Progress Update | MCS Performance |1 August 2022

    Progress Update 1 August 2022 Dear Customers No further issues have been detected or reported since July 29th, and Sage 300 People Managed Services continues to perform as expected. We will continue to monitor the service throughout the day. Thank…
  • Maintenance Notice: Sage 300 People Managed Cloud Services (MCS) - Friday 01/07/2022 20:00 - 00:00 SAST

    The Sage 300 People Managed Cloud Services (MCS) environment will be under maintenance on Friday 1 July 2022 between 20:00 and 00:00 South Africa Standard Time. The latest update of Sage 300 People , version 22.2.3.0 will be deployed during this time…
  • Maintenance Notice: Sage 300 People Managed Cloud Services (MCS) - Wednesday 11/05/2022 21:30 - 22:00 SAST

    The Sage 300 People Managed Cloud Services (MCS) environment will be under maintenance on Wednesday 11 May 2022 between 21:30 and 22:00 South Africa Standard Time. Users might experience intermittent connectivity to their ESS sites during the maintenance…
  • Maintenance Notice: Sage 300 People Managed Cloud Services (MCS) - Saturday 30/04/2022 20:00 - 22:00 SAST

    The Sage 300 People Managed Cloud Services (MCS) environment will be under maintenance and not be available on Saturday 30 April 2022 between 20:00 and 22:00 South Africa Standard Time. The applications accessed via Remote Desktop will not be available…
  • Updated | Technical issue: Users unable to export FIHRST and Profile Reports on Sage 300 People on Managed Cloud Services (MCS)

    Updated post: 2022/04/26 08:00 The fix was successfully deployed and applied to resolve the FIHRST and Profile export issue on the MCS environment. Our technical teams will continue to monitor the service. Thank you for your patience and understanding…
  • RESOLVED | Update | Technical issue: Users unable to access Sage 300 People on Managed Cloud Services

    Update - Resolved 2021/10/14 10:30 Our technical teams have been closely monitoring the service since it was restored yesterday, and not further issues were detected or reported. The issue is now set to the status Resolved . Update 2021/10/13…
  • Resolved | Update | Technical issue: Users unable to access Sage 300 People on Managed Cloud Services

    Update 2021/10/01 12:00 The technical teams have been monitoring the service and no similar issues have been detected or reported. Update 2021/09/30 14:30 This issue has been resolved and services have been restored. User will be able to log…
  • Resolved | Technical issue: Users unable to log into Sage account to access the Provisional Portal for Sage 300 People Managed Cloud Services (MCS)

    Update 2021/07/27 13:45 This issue has been resolved and services have been restored. Partners are now able to login and access the Provisioning Portal Thank you for your patience and understanding. Original post 2021/07/27 12:41 We are aware…