• Reprint of Tax Certificates results in Validation Run being done

    We have submitted our EMP501, but when trying to reprint the tax certificates from Tax Certificate Export, then selecting type as Reprint, the system conducts a validation run instead of reprinting the certificates. Then the options below are selected…
  • Directive Income Source code (3232), The Directive Income Source code (3901) must be listed as an Income Source Code;.

    Good day, I get the above mentioned error when submitting my EMP501 on e@syfile . These employees never had a directive and never received any earnings where a directive is needed. They are still active on the system. Anyone else with this error on…