• What to check if you reset a Users Password the User is still locked out

    From the Navigation Pane Expand Security Select Users Select the User in question Click on Logon Info You will reset the Users Password as below: Then the User tries to log in and gets the below error: In The Sage 300 People application, on…
  • How to reset password for an ESS user by Report To Manager

    Login to ESS. Click on the drop-down selector next to the ‘Welcome [user]’ and click on Manage Team. The Manage Team functionality is only visible to users who have been set up as a Report To Manager in the People system. A list of users that report…