Hi 

I am making the assumption that you have the integration to sage CRM, and you have the workstation properly configured on that component, as you have not offered the info.

First did you check and test the connection from the Workstation Setup, is the connection successful?

Next check what are the errors appearing on your Sage 300/CRM Integration Error Log and resolve.

Lastly are the changes made on the Vendor in Sage CRM coming through to Sage 300 without errors?

Kind Regards,

Motshwane Lubede.

Hi 

I am making the assumption that you have the integration to sage CRM, and you have the workstation properly configured on that component, as you have not offered the info.

First did you check and test the connection from the Workstation Setup, is the connection successful?

Next check what are the errors appearing on your Sage 300/CRM Integration Error Log and resolve.

Lastly are the changes made on the Vendor in Sage CRM coming through to Sage 300 without errors?

Kind Regards,

Motshwane Lubede.

Description: Cannot log in to Sage CRM web services. Error returned: System.Net.WebException: The request failed with HTTP status 404: Not Found. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at AccpacCRMWS.CRMWebService.WebService.logon(String username, String password) at AccpacCRMWS.Link.Logon()

Source: 12:17:20

Error when testing the workstation

How do I resolve the CRM error

Have you run your Sage CRM integration setup? Installed the correct compatible version?

see below kb to ensure no steps were missed and to properly configure:

https://www.sagecity.com/sage-global-solutions/sage-crm/b/sage-crm-hints-tips-and-tricks/posts/sage-300---crm-integration-troubleshooting-guide---step-1-of-9-307757371