Good day Rafael,

Which report was the user trying to view when the error occurred? Would you also advise if they viewed the report from the View Menu or from the System Navigator?

Regards,

Hello

The staff memeber was running the ( BACKORDER BY CUSTOMER ) report , to a Excel file, through the System Navigator, he never got to finish the report when our server lost power.

Regards

Raf

Good day Rafael,

Please the below to resolve the error:

Go C:\Xpress19\Company Folder.

 Look for and delete the file SYSNAV.***, where *** represents a number. I.e. SYSNAV.000

Look for a file BACKUP.TXT in the company folder and delete it as well.

Go back into Pastel to test if the error is resolved.

Please verify or reply and let us know if the solution provided helped in resolving your query.

Regards,

Good day Rafael,

Please the below to resolve the error:

Go C:\Xpress19\Company Folder.

 Look for and delete the file SYSNAV.***, where *** represents a number. I.e. SYSNAV.000

Look for a file BACKUP.TXT in the company folder and delete it as well.

Go back into Pastel to test if the error is resolved.

Please verify or reply and let us know if the solution provided helped in resolving your query.

Regards,

Hello , Yes all worked perfectly....

Thank you very much

Thanks, problem solved after deleting SYSNAV file.