"Error Occurred"

Sage Team, your blog is overrun with Error Occured messages. We've been struggling to process since Monday afternoon, and still there seems to be no fix for this error. I find it unbelievable that you are unable to rectify this within a reasonable time frame.

Businesses are unable to invoice etc which has an impact on any business, we need to sell etc and not being able to invoice clients has a negative impact on any business. I'm strongly considering moving my accounting function away from Sage when my registration expires. 

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    Hello Francois, 

    This past Sunday, Sage and our service provider upgraded the Sage Accounting infrastructure to improve performance and stability. Unfortunately, an unexpected issue emerged when the system was brought back online.

    Last night, Sage and its service providers performed critical maintenance. Unfortunately, it did not resolve the performance degradation currently being experienced.

    The teams have been working through the night and continue to investigate the root cause. We apologise for the inconvenience and will continue to keep you updated.

    Click here for further updates and information.

    To stay up to date on the status of Sage Business Cloud Accounting service, visit status.sage.com.

Reply
  • 0

    Hello Francois, 

    This past Sunday, Sage and our service provider upgraded the Sage Accounting infrastructure to improve performance and stability. Unfortunately, an unexpected issue emerged when the system was brought back online.

    Last night, Sage and its service providers performed critical maintenance. Unfortunately, it did not resolve the performance degradation currently being experienced.

    The teams have been working through the night and continue to investigate the root cause. We apologise for the inconvenience and will continue to keep you updated.

    Click here for further updates and information.

    To stay up to date on the status of Sage Business Cloud Accounting service, visit status.sage.com.

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