Hello Nardus, 

We are investigating the situation with our hosting provider to identify the root cause. Currently we cannot confirm an ETA.

We apologise for the inconvenience and will continue to keep you updated.

Click here for further updates and information.

To stay up to date on the status of Sage Business Cloud Accounting service, visit status.sage.com.

Hello Nardus, 

We are investigating the situation with our hosting provider to identify the root cause. Currently we cannot confirm an ETA.

We apologise for the inconvenience and will continue to keep you updated.

Click here for further updates and information.

To stay up to date on the status of Sage Business Cloud Accounting service, visit status.sage.com.

This is the same old story it does not answer the question of the refunds we will receive for the downtime and loss of income due to SAGE incompetency to have the system fully functional.

What would a refund help compared to all the hours of work lost, customer irritation with us, inability to invoice, to name but a few. 

Hello Heidi,

Please explain to us how it can take more than a week to "investigate the situation" with your hosting provider? Surely your hosting provider takes your business seriously? Is Sage spending enough money on this issue?

Please give us an update.