Hello, 

We sincerely apologise for the Sage Business Cloud Accounting service issue you are experiencing, and its impact on your business.

To support you whilst we work to restore full service, you will be automatically redirected to the My Workspace dashboard when you log in to Sage Business Cloud Accounting. My Workspace is the central hub to manage your accounts and invoices and will enable you to continue working whilst we restore the performance and dashboard functionality in Sage Business Cloud Accounting.

We are working around the clock with our service providers and vendors to restore the full functionality of the service, and thank you again for your patience.

The Product Development Team

well that might work but i wouldn't know as i can't even log in.  last status update is 6.56 this morning, is this what you call keeping us updated?

well that might work but i wouldn't know as i can't even log in.  last status update is 6.56 this morning, is this what you call keeping us updated?

Hi there Sage,

Any idea what the penalties on the late VAT returns will be? I am pretty sure someone will sue you guys. This is just not acceptable. Can't even transfer to Xero today as I can't access the existing data on Sage to transfer. 

Please just be honest with us and tell us what is going on.

Hi Rudy, we understand your frustration and are doing everything we can to restore the service. We are fully aware of the impact this is having on your business and apologise profusely.

We are in active discussions with SARS to understand how taxpayers might mitigate any impact of late filing where this was due to events beyond their reasonable control. I don't have any further information, but we will post updates as soon as we get them on Sage City.

We are unable to give you an exact timeframe for when the service will be operating at full capacity. Our teams are working around the clock to fix the issue.