Good Day Leani, 

Please note that you have come through to Sage Accounting Support platform.

We are unable to assist with an accounts query on payments to your account. 

You can contact our Renewals Department with the below details . Renewals contact details: [email protected] 0113043333 (option 2)

Regards 

Katherine 

I have sent a mail to the renewals department with no response. Why dont you have a chat box where we can chat online with agents?

Good Day Michael,

Please use the following link to access the chat feature and select Sage Business Cloud Accounting and Payroll Renewals.

Regards

P.S. Please could you kindly verify and let us know that this solution worked. You can do this by marking this reply as a Verified answer so that the rest of the Community can benefit from this.

To verify an answer simply go to your post and click “More” > “Verify Answer

Hi,

Please kindly share the link.

Regards

Good Day Michael,

I do apologize, please see the link below:

https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=sageame.zendesk.com

Regards

Thank you