Sage Accounting

Welcome to the Sage Accounting Support Group for Africa on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.

Bank Account variation with General Ledger

Posted By GBS Associates over 1 year ago

I have my system automatically update the Bank ledger

But now the Balance Sheet Bank amount differ from my Bank ledger

However the balance sheet Bank amount reconcile to my actual bank

Thus for me this is not a bank reconciliation problem but SAGE not reconciling with itself a software problem

HOW DO I GET THIS FIXED

Any comments

0 Nokuthula M over 1 year ago

Good day,

Kindly contact the support team as they will assist with the investigation and escalate the query on your behalf.
Please contact the Accounting Department :
[email protected]

Alternatively, you can start a live chat and speak to an agent by clicking on this link:
view.genial.ly/5f50d4479afa780d7c46e308.
We await your response.

Reagrds
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 GBS Associates over 1 year ago

Thank you SAGE without any intervention from my side the problem is fixed
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 Nokuthula M over 1 year ago in reply to GBS Associates

Good day,

Thank you for the feedback.

Regards
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Sage Accounting

Bank Account variation with General Ledger

COMMUNITY

COMPANY

PARTNERS

SUPPORT & TRAINING