• Nedbank Bank feeds

    Is there an issue with Nedbank bank feeds as my refresh shows today's date but the transactions in the banking stops on the 15th
  • Bank Feeds/FNB

    Having trouble connecting to Bank Feeds. FNB. " T his Sage Bank Feed Account requires authorization of Bank Account credentials." Have tried several times now to update banking login details as per manage feeds, keeps declining my attempts.
  • Bank Feeds - Standard Bank

    Good day, please look into the bank feeds importing to sage. We are with Standard Bank and the last transaction that we imported was done on the 12.06.23. Please look into this and kindly get back to us urgently.
  • Bank Transactions Not Updating

    Hi Sage, most of my clients bank feeds also has not pulled through since 13/06, one of them 14/06 - From various banks. Do we know what the issue is or how it can be resolved? Thanks
  • Bank Feeds

    I changed my banking pin and password and now sage does not download my statements when i update the online banking info on sage it accepts it all then goes to the captcha screen. then after the captcha screen it goes back to the start and asks for…
  • Cashbook balances incorrect

    Hi there, Anyone know what the problem is with the cashbook balances on the banking screen? When I draw the ledger the closing balance of the ledger is different to what the bank balance is in the cashbook? Its been like this for over a week now.…
  • Duplicated Bank Feeds

    Good day We have been experiencing duplicated bank import feeds for weeks now. Its not every day but its becoming a real inconvenience having to fix it over and over again. Please assist as soon as possible. Many thanks Audrey Makan
  • Importing bank statements - duplicate transactions shown as "unallocated income" or "unallocated expense".

    For the past week, when I import a Standard Bank bank statement, it does not recognise all duplicate transactions. Some transactions that were imported the previous day which have already been allocated and reviewed are shown as an "unallocated income…
  • Bank Account variation with General Ledger

    I have my system automatically update the Bank ledger But now the Balance Sheet Bank amount differ from my Bank ledger However the balance sheet Bank amount reconcile to my actual bank Thus for me this is not a bank reconciliation problem but SAGE…
  • Bank Feeds - General

    Dear Sage Why do the bank feeds keep disconnecting? It is counterproductive for us especially when we rely on our clients to link these for us Is there in issue as this is the 2nd month now in my portfolio that i find this to be happening The…
  • ABSA Bank feeds

    Hi, the bank feeds bring through looooong descriptions of the transaction and the same is in the reference column as well. I have to edit each transaction to reduce the length of the description. In the past I could just verify the transactions and…
  • Bank Feed Review - Suppliers No VAT default

    Hi, Why is it that some of my suppliers on the Banking review page, have VAT set as a default NO VAT which cannot be changed? I have checked the suppliers accounts and they are set to standard VAT and they all have their VAT numbers in place.
  • Cannot verify my banking credentials

    When I try to update/verify my banking credentials (for Standard Bank) I keep getting this error message. I have been since the day the bank stopped refreshing. I've just about had it with Sage and it's endless problems. I might as well purchase another…
  • Standard Bank feeds

    Is there an (ongoing) issue with Standard Bank feeds not connecting?? Been struggling since last week, with no progress from Sage.
  • Bank feeds

    Does anybody have a problem with FNB bank feeds? Every time I link a bank we loose the New & Reviewed transactions on Banking? Please help
  • Sage Bank Feeds - Sorry, we are unable to process your request

    I followed the steps sent to Me by support and added the 3 Cookies links below: https://[*.]sagebankingcloudnode.yodleeinteractive.com:443 [*.]eu.sagebankdrive.com [*.]money.sage.com On my machine it worked well, but the client then received the…
  • ABSA Bank Feeds

    Hi. Iam trying to get ABSA bank feeds in Sage. Creditials are.put in then says verifying then trows mw back to selct bank screen. PLEASE HELP. Chatbot not useful. Not live chats channels as well??
  • Bank feeds feature for Small business on Emirates NBD

    Hi there, I am an accountant and am based in Dubai. I was trying to use the bank feed feature through the Sage Cloud. We have the Small Business account and I entered ID and password but it didn't work. Can you please tell me if the Sage Cloud provides…
  • Nedbank Business - Bank Feeds

    Good day, If we try to link our Bank Feeds to Nedbank Business (we use the Nedbank dongle) they ask a 4 digit pin, but Nedbank has a 6 digit pin and if I use the first 4 digits of my 6 digit pin it doesn't work? How can I set up the Nedbank profile…
  • FNB Bank Feed with existing account

    I recently signed up for a trial and tested everything I wanted to in detail, including adding my bank feed. I have subsequently deleted that company and started a new one with the same name. I am battling to add the first account to the feed again…
  • Sage Bank Feeds - Failure of Epic Proportions?!

    I am a long-time user of Sage Accounting products (from the Express days through the evolution of Sage Evolution) to currently using Sage Online accounting for 3 small businesses. I used to be a prophet for Sage and their products, but not so much after…
  • Bank Feeds - FNB Online Banking Enterprise

    Hi, When are we going to receive an update on the bank feeds for FNB Online Banking Enterprise? I have sent the below to support, and followed up twice - still no feedback received. It is really not practical to be mapping csv's on a daily basis to…
  • Bank Feeds behind

    Hi, After the authorization for credentials was resolved the last time my bank feeds are 4 days behind. It refreshes daily without errors but the last transactions are from 4 days ago(refreshed today 08/12 but only showing till 04/12 and there are new…
  • Bank Feeds

    Hi guys, My bank feeds are 2 days behind the entire time. It imports correctly but 2 days later. For eg. the transactions of the 2nd of December only imported this morning. My transactions of the 3rd (yesterday) will only import on the 5th??? Please…
  • Bank Authorization Required

    Authorizing it daily. For god sake, can't Sage now sort this for once and all. Why fix (break) something that wasn't broken. Why not employ more call centre staff? Why not start putting your customers first?