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Hi there
I am sending Customer Statements dated 30/09/2022 and selecting to exclude customers with zero balances, but Sage is of course looking at the account balance of my statement date. I have customers that have since paid i.e. their account balance…
Hello
Every single month we do very small customer statement run, and every single month (for the past 6 months) our customer statement send times out [ ERROR 504 GATEWAY TIMEOUT ]. We have tried sending after hours, during hours, on different days…
Hi there
I would like to know if it's possible using the Accounting Custom Layout Designer (Report builder) to modify the customer statement layout to also include the invoice due date, per line, on the statements? I can find the field for the invoice…
My statements and statement reports are showing 1 or 2c owing brought forward out of the blue from years ago. On the Age analysis, and customer reports, and allocation screen, the balance is zero. Is there a new issue with rounding??
Can someone please assist me in being able to retrieve a customer statement.
I keep getting this message (below).
I tried all steps I could find online but nothing helps
Good day
We have a customer that is asking for statements even though no recent invoices were made out to them.
As a result, when trying to send them a statement with no data, SageOne Accounting gives the error 'No data displayed'
Is there any…