• Support Newsflash for May 2024

    Sage will keep you updated on any software and payroll-related changes in our monthly newsletter. Click here to view the May 2024 newsflash. Are you not receiving the newsflash via email ? You can log into the Sage Portal to confirm that your…
  • Support Newsflash for April 2024

    Sage will keep you updated on any software and payroll related changes in our monthly newsletter. Click here to view the April 2024 newsflash. Are you not receiving the newsflash via email ? You can log into the Sage Portal to confirm that your…
  • How to log a query with Sage Support - New platform active!

    When have recently made changes to the existing platform to log a query with Sage Customer Support. As from 31 March 2024 , the webform links that have been in use have been discontinued. If you use the original webform link, the following message…
  • Submit your queries on the Sage Portal

    We have recently made some changes to the Sage Customer Portal to provide you with an enhanced experience connecting with Sage. Our customers are at the heart of what we do, and part of our commitment to our customers is to simplify and optimise our processes…
  • Support Newsflash July 2023

    Click here to view the July 2023 newsflash. What if I did not receive my newsflash via email? Click here to submit your details to Sage Customer Support, and we will add your to our list! Be sure to update your communication preferences with Sage…
  • Support Newsflash for March 2023

    Click here to view the March 2023 newsflash. I did not receive my monthly newsflash via email - how can I resolve this? Click here to submit your details to Sage Customer Support, and we will add your to our list! Be sure to update your communication…
  • Sage 200c VIP, Sage Classic and Sage Premier July 2021 Support Newsflash

    Click here to read the latest Support Newsflash that contains the below information: Current Software Release Payroll systems must be on either Release 5.6a or 5.6b in July 2021. Updated ETI Validation Tool Legislation: South Africa…
  • Sage 200c VIP, Sage Classic and Sage Premier June 2021 Support Newsflash

    Click here to read the latest Support Newsflash that contains the below information: Current software release ETI Validation tool Legislative changes South Africa Individual Filing Season 2021 New SARS PAYE BRS V20.0.1 SARS…
  • Sage 200c VIP, Sage Classic and Sage Premier Support Newsflash May 2021

    Click here to download the Support Newsflash for May 2021
  • Sage 200c VIP, Sage Classic and Sage Premier April 2021 Support Newsflash

    Click here to download the latest Support Newsflash
  • Sage 200c VIP, Sage Classic and Sage Premier- Support Newsflash February 2021

    Click here to download the Sage 200c VIP, Classic and Premier February Support Newsflash
  • TERS on Payslip

    Good afternoon How do we show the TERS on the payslip? how do we do the payslips for Bi-weekly employees as TERS only runs as monthly? Maureen Rudge
  • Sage Support and Training YouTube channel is now easy to access on Sage City!

    We have made access to our YouTube channel a bit easier! Just click on the Videos option on top of this page, to be directed to the channel. You will also be able to access the YouTube channel under the Resources page, also accessible at the top…
  • Did you know? Sage Classic, Sage Premier has its own Youtube channel!

    We are working tirelessly to expand our support channels and make it easy for our customers to find the help they need when they need it most. To add to our support suite, your product now has its own Youtube channel where we will be uploading video…
  • Do you have a short, quick question?

    Chat Support is an ideal way for the VIP Support Desk to assist our customers who have quick questions that require quick answers (non-investigative payroll related queries). Please note that If the query is too complicated or requires an investigation…