When we do a full system backup, it fails. As the screen scrolls so fast, you cannot see the error. Is there a error log file that we can check?
When we do a full system backup, it fails. As the screen scrolls so fast, you cannot see the error. Is there a error log file that we can check?
Hi Francois, still having the issue with backup failed. Workstation and server has been restarted, no other user accessing VIP, no open files. We recorded the last backup and saw it stopped on ESSSync.vdb4, so we disabled sage connected services, but the backup still fails. Can this be network related?
hi, I also have the same issue. I do not use full system backup. I choose full backup to include subfolders. That works.
Hi all, still waiting on feedback from Sage. I did get a response from a person asking a silly question "does the backup file location name contain any spaces" we are not first time users.
Oh my goodness....like my LAST resort is to contact the support desk. Definitely not what it used to be.
Norman MeiringThank you for keeping me posted. Hopefully a solution will come up soon.
Oh my goodness....like my LAST resort is to contact the support desk. Definitely not what it used to be.
Norman MeiringThank you for keeping me posted. Hopefully a solution will come up soon.
Hello
Just checking in, if you also submitted this to our support team yet.
If so, kindly share with me your reference ticket number from our support team
Sharon
ShaziI haven't logged a support ticket as Norman and I have the exact same issue and a ticket has already been logged.
Hey
Just following up if our support team has helped solve the back-up.
Sharon
Hi Sharon, we have not heard of any solution to solve the problem.
*Community Hub is the new name for Sage City