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Stacey Smith ZA

Manual Remittance: Remains unposted but all payments have been posted

Posted By

Hi All, 

We have an interesting scenario and hoping that someone can provide insights on this matter. 

  1. Payments (GESPAY) are created and can only be posted thought the Remittance (GESFRM) function.  
  2. Remittance function posted all the payments, but remittance remains UNPOSTED, confusing the users. 
  3. Cannot update the remittance transaction, as there are no reference tables on the screen. 

How can we update the remittance to POSTED? 

Parents
  • 0

    Hi Stacey. I

    I'm experiencing the same issue with some of a client's remittances (Spain). I've opened a ticket with SAGE, but since they haven't been able to reproduce the error, they haven't provided a solution.

    Have you all identified what might be causing this? My client is on version 2023R1 (12.0.33).

    Regards.

Reply
  • 0

    Hi Stacey. I

    I'm experiencing the same issue with some of a client's remittances (Spain). I've opened a ticket with SAGE, but since they haven't been able to reproduce the error, they haven't provided a solution.

    Have you all identified what might be causing this? My client is on version 2023R1 (12.0.33).

    Regards.

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