Error When loading the list of folders

Hello ,

I have installed two new Sage X3 v12 servers with an Oracle database. Server 1 has a database "adxadmin" and an X3 application server, while server 2 uses "syracuse" and an "adxadmin" "documentation" . However, when I try to add the documentation server in the console, I get this error message. Additionally, I receive another message when I try to import folders. Does anyone have an idea of what's going on?

Message when i try to add doc server :

Message when i try to import folder :

Thank you