Hi Chris,

There is a plethora of reasons why Syracuse will behave this way. The environment on which it runs could also be the cause.

What patch level are you running and what is the version of Syracuse and MongoDB?

Have you checked the Syracuse Logs for errors? 

This is the Syracuse log,

2024-04-23T17:48:21.214Z | | | | lb.client | info | Server_N0 create
2024-04-23T17:48:21.216Z | | | | console | debug | Caching transpiled files to E:\Sage\Syracuse\Syracuse\syracuse\cache\sage.services\.streamline\syracuse-transpile-cache-476cb72fafb15f957bae620e6c375681
2024-04-23T17:48:21.216Z | | | | console | debug | Reading license from database
2024-04-23T17:48:21.216Z | | | | console | debug | transpiling E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\syracuse-mobile\lib\mobileVersionInfo.ts
2024-04-23T17:48:21.216Z | | | | system.process | info | Initializing...
2024-04-23T17:48:21.216Z | | | | system.process | info | started at 2024-04-23T17:48:21.216Z
2024-04-23T17:48:21.217Z | | | | system.process | info | pid 12264
2024-04-23T17:48:21.217Z | | | | system.process | info | E:\Sage\Syracuse\Syracuse\syracuse\bin\win32_x64\node.exe
2024-04-23T17:48:21.217Z | | | | system.process | info | version v18.16.1
2024-04-23T17:48:21.217Z | | | | system.process | info | acorn: 8.8.2
2024-04-23T17:48:21.217Z | | | | system.process | info | ada: 1.0.4
2024-04-23T17:48:21.217Z | | | | system.process | info | ares: 1.19.1
2024-04-23T17:48:21.218Z | | | | system.process | info | brotli: 1.0.9
2024-04-23T17:48:21.218Z | | | | system.process | info | cldr: 42.0
2024-04-23T17:48:21.218Z | | | | system.process | info | icu: 72.1
2024-04-23T17:48:21.218Z | | | | system.process | info | llhttp: 6.0.11
2024-04-23T17:48:21.218Z | | | | system.process | info | modules: 108
2024-04-23T17:48:21.218Z | | | | system.process | info | napi: 8
2024-04-23T17:48:21.218Z | | | | system.process | info | nghttp2: 1.52.0
2024-04-23T17:48:21.218Z | | | | system.process | info | nghttp3: 0.7.0
2024-04-23T17:48:21.218Z | | | | system.process | info | ngtcp2: 0.8.1
2024-04-23T17:48:21.219Z | | | | system.process | info | openssl: 3.0.9+quic
2024-04-23T17:48:21.219Z | | | | system.process | info | simdutf: 3.2.2
2024-04-23T17:48:21.219Z | | | | system.process | info | tz: 2022g
2024-04-23T17:48:21.219Z | | | | system.process | info | undici: 5.21.0
2024-04-23T17:48:21.219Z | | | | system.process | info | unicode: 15.0
2024-04-23T17:48:21.219Z | | | | system.process | info | uv: 1.44.2
2024-04-23T17:48:21.219Z | | | | system.process | info | uvwasi: 0.0.15
2024-04-23T17:48:21.219Z | | | | system.process | info | v8: 10.2.154.26-node.26
2024-04-23T17:48:21.219Z | | | | system.process | info | zlib: 1.2.13
2024-04-23T17:48:21.219Z | | | | system.process | info | os win32_x64; Windows_NT; 10.0.17763
2024-04-23T17:48:21.219Z | | | | system.process | info | hostname DLESERVER
2024-04-23T17:48:21.220Z | | | | system.process | info | logical CPU 24 Cpu(s) Intel(R) Xeon(R) Silver 4214 CPU @ 2.20GHz 2195 Mhz
2024-04-23T17:48:21.220Z | | | | system.process | info | total system memory 130729 Mb
2024-04-23T17:48:21.220Z | | | | system.process | info | free system memory 110419 Mb
2024-04-23T17:48:21.220Z | | | | system.process | info | system uptime 3 hours
2024-04-23T17:48:21.221Z | | | | system.config | info | release: 12.19.12.2 (release/12.19.12 build 2 of 2024-03-06)
2024-04-23T17:48:21.221Z | | | | system.config | info | source version: ea0aa5ae1bb035e8edcbc8182edb26593a524d88-DOCKER
2024-04-23T17:48:21.221Z | | | | system.config | info | hosting.localBalancer: undefined
2024-04-23T17:48:21.221Z | | | | system.config | info | hosting.https: undefined
2024-04-23T17:48:21.221Z | | | | system.config | info | hosting.nodeOptions: undefined
2024-04-23T17:48:21.221Z | | | | system.config | info | Memory defined: memoryThreshold1: undefined Mb - memoryThreshold2: (not set) Mb
2024-04-23T17:48:21.221Z | | | | system.config | info | Memory computed: memoryThreshold1: 3108 Mb - memoryThreshold2: 3936 Mb - heapSizeLimit: 4144 Mb
2024-04-23T17:48:21.221Z | | | | system.config | info | server.timeout: 1800 sec
2024-04-23T17:48:21.221Z | | | | system.config | info | server.keepAliveTimeout: undefined sec
2024-04-23T17:48:21.221Z | | | | system.config | info | server.headersTimeout: undefined sec
2024-04-23T17:48:21.221Z | | | | system.config | info | session.timeout: 20 mn
2024-04-23T17:48:21.221Z | | | | system.config | info | session.checkInterval: 60 sec
2024-04-23T17:48:21.221Z | | | | system.config | info | session.noBrowserTabTimeout: undefined sec
2024-04-23T17:48:21.221Z | | | | system.config | info | session.asyncTimeout: undefined mn
2024-04-23T17:48:21.221Z | | | | system.config | info | session.api1SessionTimeout: 2 mn
2024-04-23T17:48:21.221Z | | | | system.config | info | session.statelessTimeout: 1 mn
2024-04-23T17:48:21.221Z | | | | system.config | info | session.transientTimeout: 1 mn
2024-04-23T17:48:21.221Z | | | | system.config | info | security.session.enableIPCheck: undefined
2024-04-23T17:48:21.306Z | | | | mongodb.orm | info | MongoDb driver ver. : 3.7.0
2024-04-23T17:48:21.341Z | | | | mongodb.orm | info | MongoDb version : 4.4.22
2024-04-23T17:48:21.342Z | | | | mongodb.orm | info | MongoDb feature ver. : 4.4
2024-04-23T17:48:21.342Z | | | | mongodb.orm | info | MongoDb status : OK
2024-04-23T17:48:21.342Z | | | | mongodb.orm | info | MongoDb profiling : level=0, slowms=2500
2024-04-23T17:48:21.342Z | | | | mongodb.orm | info | MongoDb host : dleserver
2024-04-23T17:48:21.342Z | | | | mongodb.orm | info | MongoDb port : 27017
2024-04-23T17:48:21.343Z | | | | mongodb.orm | info | MongoDb database : syracuse
2024-04-23T17:48:21.353Z | | | | mongodb.orm | info | MongoDb uptime : 11427 seconds
2024-04-23T17:48:21.353Z | | | | mongodb.orm | info | MongoDb localtime : "2024-04-23T17:48:21.344Z"
2024-04-23T17:48:21.375Z | | | | mongodb.orm | info | Database lock acquired
2024-04-23T17:48:21.530Z | | | | mongodb.orm | info | Indexes updated in 154 ms
2024-04-23T17:48:21.588Z | | | | console | debug | Your current default authentication method on this cluster is basic
2024-04-23T17:48:21.589Z | | | | mongodb.orm | info | Unlocking mongoDB database
2024-04-23T17:48:21.618Z | | | | mongodb.msg | info | broker=mongodb@ id=6627f4651168472fe842ac43 state=ready Broker ready:elapsed=11ms
2024-04-23T17:48:22.232Z | | | | admin.automate | info | automate will start in 62 s
2024-04-23T17:48:22.238Z | | | | console | debug | Start server
2024-04-23T17:48:22.239Z | | | | lb.client | info | Server_N0_Client_1_ create
2024-04-23T17:48:22.239Z | | | | lb.client | info | Server_N0 listen started
2024-04-23T17:48:22.239Z | | | | system.process | info | Server running at http://localhost:N0/
2024-04-23T17:48:22.239Z | | | | console | debug | Server running at http://localhost:N0/
2024-04-23T17:49:24.237Z | | | | admin.automate | info | start
2024-04-23T17:49:24.239Z | | | | mongodb.dblock | info | automate_dbLock start expireDelay=240000 interval=60000
2024-04-23T17:49:24.241Z | | | | mongodb.dblock | info | automate_dbLock no process has the lock, try to take the control
2024-04-23T17:49:24.243Z | | | | mongodb.dblock | info | automate_dbLock lock is taken automate_DLESERVER_N0_12264
2024-04-23T18:07:51.881Z | | | | lb.client | info | Server_N0 assign 8124 to socket.io engine
2024-04-23T18:08:56.765Z | 143090896ebe | | 37 | console | error | (node:12264) [MONGODB DRIVER] DeprecationWarning: GridFSBucket.openUploadStream option [disableMD5] is deprecated and will be removed in a later version.
(Use `node --trace-deprecation ...` to show where the warning was created)
2024-04-23T18:08:56.767Z | 143090896ebe | | 37 | console | error | (node:12264) [MONGODB DRIVER] DeprecationWarning: GridFSBucketWriteStream option [disableMD5] is deprecated and will be removed in a later version.
2024-04-23T18:09:01.991Z | 143090896ebe | | 40 | console | error | Import done, 13 object(s) were created, 17 object(s) were modified, 0 errors
2024-04-23T18:10:17.548Z | f43c301ea8c1 | | 128 | console | debug | 2
2024-04-23T21:34:40.323Z | | | | mongodb.msg | error | broker=mongodb@ id=6627f4651168472fe842ac43 state=error stream error collection dropped. UUID 50064c07-6c2d-4dd3-b77c-787757ee398e
2024-04-23T21:34:40.323Z | | | | mongodb.msg | info | broker=mongodb@ id=6627f4651168472fe842ac43 state=stopped stream close
2024-04-23T21:34:40.324Z | | | | mongodb.msg | info | broker=mongodb@ id=6627f4651168472fe842ac43 state=stopped stream end
2024-04-23T21:34:40.425Z | | | | mongodb.msg | info | broker=mongodb@ id=6627f4651168472fe842ac43 state=starting Create missing collection dbMessage
2024-04-23T21:34:40.448Z | | | | mongodb.msg | error | broker=mongodb@ id=6627f4651168472fe842ac43 state=starting Broker error Collection already exists. NS: syracuse.dbMessage
2024-04-23T21:34:40.554Z | | | | mongodb.msg | info | broker=mongodb@ id=662829701168472fe842ac49 state=ready Broker ready:elapsed=5ms
2024-04-23T21:35:24.594Z | | | | mongodb.dblock | info | automate_dbLock no process has the lock, try to take the control
2024-04-23T21:35:24.610Z | | | | mongodb.dblock | info | automate_dbLock lock is taken automate_DLESERVER_N0_12264
2024-04-23T22:19:11.155Z | | | | mongodb.msg | error | broker=mongodb@ id=662829701168472fe842ac49 state=error stream error collection dropped. UUID d69b5197-269e-4c74-9c14-90542fb70642
2024-04-23T22:19:11.155Z | | | | mongodb.msg | info | broker=mongodb@ id=662829701168472fe842ac49 state=stopped stream close
2024-04-23T22:19:11.155Z | | | | mongodb.msg | info | broker=mongodb@ id=662829701168472fe842ac49 state=stopped stream end
2024-04-23T22:19:11.256Z | | | | mongodb.msg | info | broker=mongodb@ id=662829701168472fe842ac49 state=starting Create missing collection dbMessage
2024-04-23T22:19:11.297Z | | | | mongodb.msg | error | broker=mongodb@ id=662829701168472fe842ac49 state=starting Broker error Collection already exists. NS: syracuse.dbMessage
2024-04-23T22:19:11.401Z | | | | mongodb.msg | info | broker=mongodb@ id=662833df1168472fe842ac4a state=ready Broker ready:elapsed=4ms
2024-04-23T22:19:24.658Z | | | | mongodb.dblock | info | automate_dbLock no process has the lock, try to take the control
2024-04-23T22:19:24.673Z | | | | mongodb.dblock | info | automate_dbLock lock is taken automate_DLESERVER_N0_12264

2024-04-23T17:48:25.780Z | | | | lb.client | info | Server_N1 create
2024-04-23T17:48:25.782Z | | | | console | debug | Caching transpiled files to E:\Sage\Syracuse\Syracuse\syracuse\cache\sage.services\.streamline\syracuse-transpile-cache-476cb72fafb15f957bae620e6c375681
2024-04-23T17:48:25.782Z | | | | console | debug | Reading license from database
2024-04-23T17:48:25.783Z | | | | system.process | info | Initializing...
2024-04-23T17:48:25.783Z | | | | system.process | info | started at 2024-04-23T17:48:25.783Z
2024-04-23T17:48:25.783Z | | | | system.process | info | pid 20772
2024-04-23T17:48:25.783Z | | | | system.process | info | E:\Sage\Syracuse\Syracuse\syracuse\bin\win32_x64\node.exe
2024-04-23T17:48:25.783Z | | | | system.process | info | version v18.16.1
2024-04-23T17:48:25.783Z | | | | system.process | info | acorn: 8.8.2
2024-04-23T17:48:25.784Z | | | | system.process | info | ada: 1.0.4
2024-04-23T17:48:25.784Z | | | | system.process | info | ares: 1.19.1
2024-04-23T17:48:25.784Z | | | | system.process | info | brotli: 1.0.9
2024-04-23T17:48:25.784Z | | | | system.process | info | cldr: 42.0
2024-04-23T17:48:25.784Z | | | | system.process | info | icu: 72.1
2024-04-23T17:48:25.784Z | | | | system.process | info | llhttp: 6.0.11
2024-04-23T17:48:25.784Z | | | | system.process | info | modules: 108
2024-04-23T17:48:25.785Z | | | | system.process | info | napi: 8
2024-04-23T17:48:25.785Z | | | | system.process | info | nghttp2: 1.52.0
2024-04-23T17:48:25.785Z | | | | system.process | info | nghttp3: 0.7.0
2024-04-23T17:48:25.785Z | | | | system.process | info | ngtcp2: 0.8.1
2024-04-23T17:48:25.785Z | | | | system.process | info | openssl: 3.0.9+quic
2024-04-23T17:48:25.785Z | | | | system.process | info | simdutf: 3.2.2
2024-04-23T17:48:25.785Z | | | | system.process | info | tz: 2022g
2024-04-23T17:48:25.785Z | | | | system.process | info | undici: 5.21.0
2024-04-23T17:48:25.785Z | | | | system.process | info | unicode: 15.0
2024-04-23T17:48:25.785Z | | | | system.process | info | uv: 1.44.2
2024-04-23T17:48:25.785Z | | | | system.process | info | uvwasi: 0.0.15
2024-04-23T17:48:25.785Z | | | | system.process | info | v8: 10.2.154.26-node.26
2024-04-23T17:48:25.785Z | | | | system.process | info | zlib: 1.2.13
2024-04-23T17:48:25.785Z | | | | system.process | info | os win32_x64; Windows_NT; 10.0.17763
2024-04-23T17:48:25.786Z | | | | system.process | info | hostname DLESERVER
2024-04-23T17:48:25.787Z | | | | system.process | info | logical CPU 24 Cpu(s) Intel(R) Xeon(R) Silver 4214 CPU @ 2.20GHz 2195 Mhz
2024-04-23T17:48:25.787Z | | | | system.process | info | total system memory 130729 Mb
2024-04-23T17:48:25.787Z | | | | system.process | info | free system memory 109953 Mb
2024-04-23T17:48:25.787Z | | | | system.process | info | system uptime 3 hours
2024-04-23T17:48:25.787Z | | | | system.config | info | release: 12.19.12.2 (release/12.19.12 build 2 of 2024-03-06)
2024-04-23T17:48:25.787Z | | | | system.config | info | source version: ea0aa5ae1bb035e8edcbc8182edb26593a524d88-DOCKER
2024-04-23T17:48:25.787Z | | | | system.config | info | hosting.localBalancer: undefined
2024-04-23T17:48:25.788Z | | | | system.config | info | hosting.https: undefined
2024-04-23T17:48:25.788Z | | | | system.config | info | hosting.nodeOptions: undefined
2024-04-23T17:48:25.788Z | | | | system.config | info | Memory defined: memoryThreshold1: undefined Mb - memoryThreshold2: (not set) Mb
2024-04-23T17:48:25.788Z | | | | system.config | info | Memory computed: memoryThreshold1: 3108 Mb - memoryThreshold2: 3936 Mb - heapSizeLimit: 4144 Mb
2024-04-23T17:48:25.788Z | | | | system.config | info | server.timeout: 1800 sec
2024-04-23T17:48:25.788Z | | | | system.config | info | server.keepAliveTimeout: undefined sec
2024-04-23T17:48:25.788Z | | | | system.config | info | server.headersTimeout: undefined sec
2024-04-23T17:48:25.788Z | | | | system.config | info | session.timeout: 20 mn
2024-04-23T17:48:25.788Z | | | | system.config | info | session.checkInterval: 60 sec
2024-04-23T17:48:25.788Z | | | | system.config | info | session.noBrowserTabTimeout: undefined sec
2024-04-23T17:48:25.788Z | | | | system.config | info | session.asyncTimeout: undefined mn
2024-04-23T17:48:25.788Z | | | | system.config | info | session.api1SessionTimeout: 2 mn
2024-04-23T17:48:25.788Z | | | | system.config | info | session.statelessTimeout: 1 mn
2024-04-23T17:48:25.788Z | | | | system.config | info | session.transientTimeout: 1 mn
2024-04-23T17:48:25.788Z | | | | system.config | info | security.session.enableIPCheck: undefined
2024-04-23T17:48:25.884Z | | | | mongodb.orm | info | MongoDb driver ver. : 3.7.0
2024-04-23T17:48:25.920Z | | | | mongodb.orm | info | MongoDb version : 4.4.22
2024-04-23T17:48:25.920Z | | | | mongodb.orm | info | MongoDb feature ver. : 4.4
2024-04-23T17:48:25.920Z | | | | mongodb.orm | info | MongoDb status : OK
2024-04-23T17:48:25.920Z | | | | mongodb.orm | info | MongoDb profiling : level=0, slowms=2500
2024-04-23T17:48:25.920Z | | | | mongodb.orm | info | MongoDb host : dleserver
2024-04-23T17:48:25.921Z | | | | mongodb.orm | info | MongoDb port : 27017
2024-04-23T17:48:25.921Z | | | | mongodb.orm | info | MongoDb database : syracuse
2024-04-23T17:48:25.928Z | | | | mongodb.orm | info | MongoDb uptime : 11431 seconds
2024-04-23T17:48:25.929Z | | | | mongodb.orm | info | MongoDb localtime : "2024-04-23T17:48:25.922Z"
2024-04-23T17:48:25.944Z | | | | mongodb.orm | info | Database lock acquired
2024-04-23T17:48:26.088Z | | | | mongodb.orm | info | Indexes updated in 144 ms
2024-04-23T17:48:26.143Z | | | | console | debug | Your current default authentication method on this cluster is basic
2024-04-23T17:48:26.144Z | | | | mongodb.orm | info | Unlocking mongoDB database
2024-04-23T17:48:26.174Z | | | | mongodb.msg | info | broker=mongodb@ id=6627f46a5e4470512479a4bd state=ready Broker ready:elapsed=11ms
2024-04-23T17:48:26.775Z | | | | admin.automate | info | automate will start in 67 s
2024-04-23T17:48:26.781Z | | | | console | debug | Start server
2024-04-23T17:48:26.782Z | | | | lb.client | info | Server_N1_Client_1_ create
2024-04-23T17:48:26.782Z | | | | lb.client | info | Server_N1 listen started
2024-04-23T17:48:26.782Z | | | | system.process | info | Server running at http://localhost:N1/
2024-04-23T17:48:26.782Z | | | | console | debug | Server running at http://localhost:N1/
2024-04-23T17:49:33.780Z | | | | admin.automate | info | start
2024-04-23T17:49:33.782Z | | | | mongodb.dblock | info | automate_dbLock start expireDelay=240000 interval=60000
2024-04-23T17:54:41.189Z | | | | lb.client | info | Server_N1 assign 8124 to socket.io engine
2024-04-23T17:54:44.014Z | a3187c114438 | | 4 | http.in | error | createRedirectionError 401 Authentication failed. Check the login and password and try again. {
"www-authenticate": "Basic realm=Syracuse"
}
2024-04-23T17:54:44.017Z | a3187c114438 | | 4 | session | error | ensureAuthenticated login=admin /auth/login/submit Error: Authentication failed. Check the login and password and try again.
at HttpHelper.createRedirectionError (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\http\httpHelper.es5:487:24)
at HttpHelper.createUnauthorizedRedirectionError (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\http\httpHelper.es5:516:21)
at processTicksAndRejections (node:internal/process/task_queues:95:5)
at HttpHelper.throwUnauthorizedRedirectionError (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\http\httpHelper.es5:521:23)
at fromLoginPage (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\route\authCheck.jsc:204:21)
at authenticate (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\method\basic.jsc:26:5)
at _ensureAuthenticated (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\sdata\route\routeSecurity.jsc:207:27)
at checkRequestAuthentication (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\sdata\route\routeSecurity.jsc:94:28)
at onLoginPageSubmit (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\route\loginPageRoute.jsc:92:11)
at Object.login (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\route\authRoute.jsc:27:24)
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\route\authRoute.jsc:27:24
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\http\httpRequestOverrider.jsc:32:20
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\streamlineLib\ez-streams\node-wrappers.es5:605:13
at WebServerRouter.dispatchRequest (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\webServer\webServerRouter.jsc:717:21)
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\webServer\webServerProcess.jsc:140:21
2024-04-23T17:54:49.689Z | a3187c114438 | | 6 | http.in | error | createRedirectionError 401 Authentication failed. Check the login and password and try again. {
"www-authenticate": "Basic realm=Syracuse"
}
2024-04-23T17:54:49.690Z | a3187c114438 | | 6 | session | error | ensureAuthenticated login=admin /auth/login/submit Error: Authentication failed. Check the login and password and try again.
at HttpHelper.createRedirectionError (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\http\httpHelper.es5:487:24)
at HttpHelper.createUnauthorizedRedirectionError (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\http\httpHelper.es5:516:21)
at processTicksAndRejections (node:internal/process/task_queues:95:5)
at HttpHelper.throwUnauthorizedRedirectionError (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\http\httpHelper.es5:521:23)
at fromLoginPage (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\route\authCheck.jsc:204:21)
at authenticate (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\method\basic.jsc:26:5)
at _ensureAuthenticated (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\sdata\route\routeSecurity.jsc:207:27)
at checkRequestAuthentication (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\sdata\route\routeSecurity.jsc:94:28)
at onLoginPageSubmit (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\route\loginPageRoute.jsc:92:11)
at Object.login (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\route\authRoute.jsc:27:24)
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\route\authRoute.jsc:27:24
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\http\httpRequestOverrider.jsc:32:20
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\streamlineLib\ez-streams\node-wrappers.es5:605:13
at WebServerRouter.dispatchRequest (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\webServer\webServerRouter.jsc:717:21)
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\webServer\webServerProcess.jsc:140:21
2024-04-23T17:54:54.772Z | a3187c114438 | | 8 | http.in | error | createRedirectionError 307 The administrator has requested you to set a new password null /auth/changePassword/page
2024-04-23T17:54:54.773Z | a3187c114438 | | 8 | session | error | ensureAuthenticated login=admin /auth/login/submit Error: The administrator has requested you to set a new password
at HttpHelper.createRedirectionError (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\http\httpHelper.es5:487:24)
at PasswordPolicy.checkPasswordExpirationOnLogin (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\password\passwordPolicy.jsc:222:51)
at fromLoginPage (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\route\authCheck.jsc:268:61)
at processTicksAndRejections (node:internal/process/task_queues:95:5)
at authenticate (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\method\basic.jsc:26:5)
at _ensureAuthenticated (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\sdata\route\routeSecurity.jsc:207:27)
at checkRequestAuthentication (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\sdata\route\routeSecurity.jsc:94:28)
at onLoginPageSubmit (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\route\loginPageRoute.jsc:92:11)
at Object.login (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\route\authRoute.jsc:27:24)
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\route\authRoute.jsc:27:24
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\http\httpRequestOverrider.jsc:32:20
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\streamlineLib\ez-streams\node-wrappers.es5:605:13
at WebServerRouter.dispatchRequest (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\webServer\webServerRouter.jsc:717:21)
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\webServer\webServerProcess.jsc:140:21
2024-04-23T17:55:21.249Z | a3187c114438 | | 14 | console | error | ensureExpireIndex for SessionState failed.ns does not exist: syracuse.SessionState
2024-04-23T18:01:36.655Z | | | | console | error | Import done, 24 object(s) were created, 6 object(s) were modified, 0 errors
2024-04-23T18:01:54.301Z | | | | console | error | Import done, 2256 object(s) were created, 564 object(s) were modified, 0 errors
2024-04-23T18:02:15.985Z | | | | console | error | Import done, 277 object(s) were created, 2285 object(s) were modified, 0 errors
2024-04-23T18:02:22.315Z | | | | console | error | Import done, 103 object(s) were created, 218 object(s) were modified, 0 errors
2024-04-23T18:02:52.860Z | | | | console | error | Import done, 6527 object(s) were created, 0 object(s) were modified, 0 errors
2024-04-23T18:02:52.865Z | 4ebb510efc75 | | 115 | console | error | ensureExpireIndex for X3ClientState failed.ns does not exist: syracuse.X3ClientState
2024-04-23T18:59:08.050Z | 31555654d71e | | 452 | http.in | error | createRedirectionError 403 The 'Forgot passsword?' feature is not enabled. Contact your administrator (code 2). null /auth/login/page
2024-04-23T18:59:08.054Z | 31555654d71e | | 452 | login.auth | error | dispatcher /auth/forgotPassword/page The 'Forgot passsword?' feature is not enabled. Contact your administrator (code 2). Error: The 'Forgot passsword?' feature is not enabled. Contact your administrator (code 2).
at HttpHelper.createRedirectionError (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\http\httpHelper.es5:487:24)
at HttpHelper.createForbiddenRedirectionError (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\http\httpHelper.es5:500:21)
at onForgotPasswordPage (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\password\forgotPasswordPageRoute.jsc:38:39)
at Object.forgotPassword (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\route\authRoute.jsc:27:43)
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\auth\route\authRoute.jsc:27:43
at processTicksAndRejections (node:internal/process/task_queues:95:5)
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\http\httpRequestOverrider.jsc:32:20
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\streamlineLib\ez-streams\node-wrappers.es5:605:13
at WebServerRouter.dispatchRequest (E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\webServer\webServerRouter.jsc:717:21)
at E:\Sage\Syracuse\Syracuse\syracuse\bin\node_modules\@sage\syracuse-lib\src\webServer\webServerProcess.jsc:140:21
2024-04-23T21:34:40.323Z | | | | mongodb.msg | error | broker=mongodb@ id=6627f46a5e4470512479a4bd state=error stream error collection dropped. UUID 50064c07-6c2d-4dd3-b77c-787757ee398e
2024-04-23T21:34:40.323Z | | | | mongodb.msg | info | broker=mongodb@ id=6627f46a5e4470512479a4bd state=stopped stream close
2024-04-23T21:34:40.324Z | | | | mongodb.msg | info | broker=mongodb@ id=6627f46a5e4470512479a4bd state=stopped stream end
2024-04-23T21:34:40.425Z | | | | mongodb.msg | info | broker=mongodb@ id=6627f46a5e4470512479a4bd state=starting Create missing collection dbMessage
2024-04-23T21:34:40.448Z | | | | mongodb.msg | error | broker=mongodb@ id=6627f46a5e4470512479a4bd state=starting Broker error Collection already exists. NS: syracuse.dbMessage
2024-04-23T21:34:40.552Z | | | | mongodb.msg | info | broker=mongodb@ id=662829705e4470512479a57c state=ready Broker ready:elapsed=4ms
2024-04-23T22:19:11.155Z | | | | mongodb.msg | error | broker=mongodb@ id=662829705e4470512479a57c state=error stream error collection dropped. UUID d69b5197-269e-4c74-9c14-90542fb70642
2024-04-23T22:19:11.155Z | | | | mongodb.msg | info | broker=mongodb@ id=662829705e4470512479a57c state=stopped stream close
2024-04-23T22:19:11.155Z | | | | mongodb.msg | info | broker=mongodb@ id=662829705e4470512479a57c state=stopped stream end
2024-04-23T22:19:11.256Z | | | | mongodb.msg | info | broker=mongodb@ id=662829705e4470512479a57c state=starting Create missing collection dbMessage
2024-04-23T22:19:11.276Z | | | | mongodb.msg | info | broker=mongodb@ id=662833df5e4470512479a57d state=ready Broker ready:elapsed=21ms

2024-04-23T17:48:25.987Z | | | | lb.client | info | Server_W0 create
2024-04-23T17:48:25.989Z | | | | console | debug | Caching transpiled files to E:\Sage\Syracuse\Syracuse\syracuse\cache\sage.services\.streamline\syracuse-transpile-cache-476cb72fafb15f957bae620e6c375681
2024-04-23T17:48:25.989Z | | | | console | debug | Reading license from database
2024-04-23T17:48:25.989Z | | | | system.process | info | Initializing...
2024-04-23T17:48:25.990Z | | | | system.process | info | started at 2024-04-23T17:48:25.990Z
2024-04-23T17:48:25.990Z | | | | system.process | info | pid 12300
2024-04-23T17:48:25.990Z | | | | system.process | info | E:\Sage\Syracuse\Syracuse\syracuse\bin\win32_x64\node.exe
2024-04-23T17:48:25.990Z | | | | system.process | info | version v18.16.1
2024-04-23T17:48:25.990Z | | | | system.process | info | acorn: 8.8.2
2024-04-23T17:48:25.990Z | | | | system.process | info | ada: 1.0.4
2024-04-23T17:48:25.991Z | | | | system.process | info | ares: 1.19.1
2024-04-23T17:48:25.991Z | | | | system.process | info | brotli: 1.0.9
2024-04-23T17:48:25.991Z | | | | system.process | info | cldr: 42.0
2024-04-23T17:48:25.991Z | | | | system.process | info | icu: 72.1
2024-04-23T17:48:25.991Z | | | | system.process | info | llhttp: 6.0.11
2024-04-23T17:48:25.991Z | | | | system.process | info | modules: 108
2024-04-23T17:48:25.991Z | | | | system.process | info | napi: 8
2024-04-23T17:48:25.991Z | | | | system.process | info | nghttp2: 1.52.0
2024-04-23T17:48:25.992Z | | | | system.process | info | nghttp3: 0.7.0
2024-04-23T17:48:25.992Z | | | | system.process | info | ngtcp2: 0.8.1
2024-04-23T17:48:25.992Z | | | | system.process | info | openssl: 3.0.9+quic
2024-04-23T17:48:25.992Z | | | | system.process | info | simdutf: 3.2.2
2024-04-23T17:48:25.992Z | | | | system.process | info | tz: 2022g
2024-04-23T17:48:25.992Z | | | | system.process | info | undici: 5.21.0
2024-04-23T17:48:25.992Z | | | | system.process | info | unicode: 15.0
2024-04-23T17:48:25.992Z | | | | system.process | info | uv: 1.44.2
2024-04-23T17:48:25.992Z | | | | system.process | info | uvwasi: 0.0.15
2024-04-23T17:48:25.992Z | | | | system.process | info | v8: 10.2.154.26-node.26
2024-04-23T17:48:25.992Z | | | | system.process | info | zlib: 1.2.13
2024-04-23T17:48:25.992Z | | | | system.process | info | os win32_x64; Windows_NT; 10.0.17763
2024-04-23T17:48:25.992Z | | | | system.process | info | hostname DLESERVER
2024-04-23T17:48:25.994Z | | | | system.process | info | logical CPU 24 Cpu(s) Intel(R) Xeon(R) Silver 4214 CPU @ 2.20GHz 2195 Mhz
2024-04-23T17:48:25.994Z | | | | system.process | info | total system memory 130729 Mb
2024-04-23T17:48:25.994Z | | | | system.process | info | free system memory 109954 Mb
2024-04-23T17:48:25.994Z | | | | system.process | info | system uptime 3 hours
2024-04-23T17:48:25.994Z | | | | system.config | info | release: 12.19.12.2 (release/12.19.12 build 2 of 2024-03-06)
2024-04-23T17:48:25.994Z | | | | system.config | info | source version: ea0aa5ae1bb035e8edcbc8182edb26593a524d88-DOCKER
2024-04-23T17:48:25.994Z | | | | system.config | info | hosting.localBalancer: undefined
2024-04-23T17:48:25.994Z | | | | system.config | info | hosting.https: undefined
2024-04-23T17:48:25.994Z | | | | system.config | info | hosting.nodeOptions: undefined
2024-04-23T17:48:25.994Z | | | | system.config | info | Memory defined: memoryThreshold1: undefined Mb - memoryThreshold2: (not set) Mb
2024-04-23T17:48:25.994Z | | | | system.config | info | Memory computed: memoryThreshold1: 3108 Mb - memoryThreshold2: 3936 Mb - heapSizeLimit: 4144 Mb
2024-04-23T17:48:25.994Z | | | | system.config | info | server.timeout: 1800 sec
2024-04-23T17:48:25.995Z | | | | system.config | info | server.keepAliveTimeout: undefined sec
2024-04-23T17:48:25.995Z | | | | system.config | info | server.headersTimeout: undefined sec
2024-04-23T17:48:25.995Z | | | | system.config | info | session.timeout: 20 mn
2024-04-23T17:48:25.995Z | | | | system.config | info | session.checkInterval: 60 sec
2024-04-23T17:48:25.995Z | | | | system.config | info | session.noBrowserTabTimeout: undefined sec
2024-04-23T17:48:25.995Z | | | | system.config | info | session.asyncTimeout: undefined mn
2024-04-23T17:48:25.995Z | | | | system.config | info | session.api1SessionTimeout: 2 mn
2024-04-23T17:48:25.995Z | | | | system.config | info | session.statelessTimeout: 1 mn
2024-04-23T17:48:25.995Z | | | | system.config | info | session.transientTimeout: 1 mn
2024-04-23T17:48:25.995Z | | | | system.config | info | security.session.enableIPCheck: undefined
2024-04-23T17:48:26.076Z | | | | mongodb.orm | info | MongoDb driver ver. : 3.7.0
2024-04-23T17:48:26.110Z | | | | mongodb.orm | info | MongoDb version : 4.4.22
2024-04-23T17:48:26.110Z | | | | mongodb.orm | info | MongoDb feature ver. : 4.4
2024-04-23T17:48:26.110Z | | | | mongodb.orm | info | MongoDb status : OK
2024-04-23T17:48:26.110Z | | | | mongodb.orm | info | MongoDb profiling : level=0, slowms=2500
2024-04-23T17:48:26.110Z | | | | mongodb.orm | info | MongoDb host : dleserver
2024-04-23T17:48:26.110Z | | | | mongodb.orm | info | MongoDb port : 27017
2024-04-23T17:48:26.110Z | | | | mongodb.orm | info | MongoDb database : syracuse
2024-04-23T17:48:26.118Z | | | | mongodb.orm | info | MongoDb uptime : 11432 seconds
2024-04-23T17:48:26.118Z | | | | mongodb.orm | info | MongoDb localtime : "2024-04-23T17:48:26.111Z"
2024-04-23T17:48:26.133Z | | | | mongodb.orm | warn | mongodbHandle.lock duplicate key violation database
2024-04-23T17:48:26.135Z | | | | mongodb.orm | warn | mongodbHandle.lock locked database
2024-04-23T17:48:26.135Z | | | | mongodb.orm | info | waiting for db unlock 1199995
2024-04-23T17:48:27.840Z | | | | mongodb.orm | info | Database lock acquired
2024-04-23T17:48:28.004Z | | | | mongodb.orm | info | Indexes updated in 163 ms
2024-04-23T17:48:28.056Z | | | | console | debug | Your current default authentication method on this cluster is basic
2024-04-23T17:48:28.058Z | | | | mongodb.orm | info | Unlocking mongoDB database
2024-04-23T17:48:28.087Z | | | | mongodb.msg | info | broker=mongodb@ id=6627f46c994530300cbbb1b5 state=ready Broker ready:elapsed=11ms
2024-04-23T17:48:28.101Z | | | | system.process | info | process is not batch compliance
2024-04-23T17:48:28.680Z | | | | console | debug | Start server
2024-04-23T17:48:28.681Z | | | | lb.client | info | Server_W0_Client_1_ create
2024-04-23T17:48:28.681Z | | | | lb.client | info | Server_W0 listen started
2024-04-23T17:48:28.681Z | | | | system.process | info | Server running at http://localhost:W0/
2024-04-23T17:48:28.681Z | | | | console | debug | Server running at http://localhost:W0/
2024-04-23T21:34:40.323Z | | | | mongodb.msg | error | broker=mongodb@ id=6627f46c994530300cbbb1b5 state=error stream error collection dropped. UUID 50064c07-6c2d-4dd3-b77c-787757ee398e
2024-04-23T21:34:40.324Z | | | | mongodb.msg | info | broker=mongodb@ id=6627f46c994530300cbbb1b5 state=stopped stream close
2024-04-23T21:34:40.324Z | | | | mongodb.msg | info | broker=mongodb@ id=6627f46c994530300cbbb1b5 state=stopped stream end
2024-04-23T21:34:40.425Z | | | | mongodb.msg | info | broker=mongodb@ id=6627f46c994530300cbbb1b5 state=starting Create missing collection dbMessage
2024-04-23T21:34:40.448Z | | | | mongodb.msg | error | broker=mongodb@ id=6627f46c994530300cbbb1b5 state=starting Broker error Collection already exists. NS: syracuse.dbMessage
2024-04-23T21:34:40.552Z | | | | mongodb.msg | info | broker=mongodb@ id=66282970994530300cbbb1b9 state=ready Broker ready:elapsed=4ms
2024-04-23T22:19:11.155Z | | | | mongodb.msg | error | broker=mongodb@ id=66282970994530300cbbb1b9 state=error stream error collection dropped. UUID d69b5197-269e-4c74-9c14-90542fb70642
2024-04-23T22:19:11.155Z | | | | mongodb.msg | info | broker=mongodb@ id=66282970994530300cbbb1b9 state=stopped stream close
2024-04-23T22:19:11.155Z | | | | mongodb.msg | info | broker=mongodb@ id=66282970994530300cbbb1b9 state=stopped stream end
2024-04-23T22:19:11.256Z | | | | mongodb.msg | info | broker=mongodb@ id=66282970994530300cbbb1b9 state=starting Create missing collection dbMessage
2024-04-23T22:19:11.296Z | | | | mongodb.msg | error | broker=mongodb@ id=66282970994530300cbbb1b9 state=starting Broker error Collection already exists. NS: syracuse.dbMessage
2024-04-23T22:19:11.403Z | | | | mongodb.msg | info | broker=mongodb@ id=662833df994530300cbbb1ba state=ready Broker ready:elapsed=4ms