Sage 50 Canada

When trying to open Payments program crashes with no error message

Hi, Since I have upgraded my sage 50 premium accounting (release 2023.0), every time I want to look up an invoice (in sales journal and in purchases journal), the system crashes and a pop up comes saying ''an unknown error has occured. To protect your…

Sage keeps crashing. I am not operating the cloud service. Just using it on my computer / server. I lost a bunch of data entry on the last crash. I cannot keep backing up throughout the day as we have 2 people working on the company file. Anyone else…

Just had a recent update to our Sage system yesterday. I was processing a Invoice via the Order # and I went to save, no issues. All of a sudden this message came up (our anti-virus) software came up but when I "x", it closed my Sage. Then when I tried…

After updating Sage 50 CA 2020.2, I can not upload the company for remote excess. I can not upload the company for remote excess. I have tried all the procedures given on your sites but without any success. I (sysadmin) and the users can not work without…

Occasionaly I have had an issue printing a cheque. When I hit print a warning comes up saying "this is a duplicate cheque number". It isn't a duplicate. I view the cheque log each time to confirm it is not a duplicate and it isn't. I have tried changing…

I recently ran across an issue that I believe should be considered by Sage. I found out that you can print a cheque for one dollar amount and post it into your financials for a completely different amount. Sage 50 gives you no warning that you are posting…

For 20+ years my company has used Sage/Simply Accounting. Like many businesses, when we do a quote for a customer we are given a reference that may be a purchase order number or a name. We enter that information in the ‘message’ box of the quote form…

Hello, I have been searching for hours on how to eliminate the black cell in my Purchase Journal screen. This always happens after a Windows update. I have a Surface Pro 3 with a touch screen which I did turn off as that has always been the issue in the…

The latest improvement has resulting in frequent crashes. Is anybody else experiencing the same issue? Dave

The lookup feature in the payments journal isn't working most of the time since I installed the latest update. Please fix it!

After upgrading to 2017.2 in SAGE 50 Premium Canadian, we are getting an error message regarding a debugging function whenever we access the recurring transaction feature and we can no longer tab through the list using the alpha selection. Very annoying…

We just updated Sage 50 Quantum to 2016 V4. Now the "look up next invoice" icon is not working. The "look up paste invoices" is fine, but not the next. Has anyone else had this problem? Is there something that needs to be checked/unchecked to make this…

we are using sage 50 premium 2013 (2 users) version on two computers, one as server and one as client, connected by LAN. the client often crashes about once or two times a week and you need to restart the server so that the client can use sage again.…