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JANE MAINA

SAGE 50 PREMIUM CLOUD SUBSCRIPTION

SOLVED
Posted By

We have just acquired Sage 50 Premium accounting, we have installed and shared for remote access , it has been working well till today

i got this message

What would be the problem?

Amos

Top Replies

Parents
  • +1
    verified answer

    Hi Jane, 

    Thanks for reaching out. Is this issue still ongoing for you? Our site https://status.sage.com/ has Remote Data Access for North America and Sage 50 CA listed as ok with no issues. If you're using this internationally, then the team has advised to go to Help > Upgrade your Sage 50 product > OK. Ensure the message says "Activation successful." See here for more details. Hope this helps!

    Warm Regards, 
    Erzsi

Reply
  • +1
    verified answer

    Hi Jane, 

    Thanks for reaching out. Is this issue still ongoing for you? Our site https://status.sage.com/ has Remote Data Access for North America and Sage 50 CA listed as ok with no issues. If you're using this internationally, then the team has advised to go to Help > Upgrade your Sage 50 product > OK. Ensure the message says "Activation successful." See here for more details. Hope this helps!

    Warm Regards, 
    Erzsi

Children

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