Suddenly Unable to Log In to Sage

SOLVED

Yesterday morning I was using Sage no problem, then all of a sudden after my lunch break I was no longer able to log in. I have updated and restarted my computer, but that didn't help. The version of Sage is current and I am the only one in the company who uses it and I always access it from the same laptop. The error I'm receiving says:

"You have a valid login but you are not authorized to use this feature. Contact your Sage ID administrator so you can use this feature" 

The thing is, I am the Sage ID Administrator and the "feature" I'm trying to access is the entire software/database. Sage support was of course no help. Gave me a list of about 10 possible resolutions, some of which involved creating a new windows login, or completely deleting the reinstalling our system. Has anyone dealt with this and found a resolution that was quick and didn't have to involve a systems administrator?

Parents Reply Children