Hi Becky Loughead,

Since it looks like you are using Sage 50 Canada, I am going to move this post to that Support Group so that other users of this software will see it and can offer you their thoughts and insight.

Note that voiding or adjusting paid invoices with the Pay Later payment type will generate a credit note. See the article "How to reverse a credit note".

Also to adjust an invoice that's already been paid:

Whether it's a Sales or Purchase invoice, you must do the following:

1. If the invoice was created with the Pay Later method void the Payment (or Receipt)
2. You can now adjust the invoice (or delete it)
3. Recreate the Payment (or Receipt) again

Thanks,

Erzsi

Hi Becky Loughead,

Since it looks like you are using Sage 50 Canada, I am going to move this post to that Support Group so that other users of this software will see it and can offer you their thoughts and insight.

Note that voiding or adjusting paid invoices with the Pay Later payment type will generate a credit note. See the article "How to reverse a credit note".

Also to adjust an invoice that's already been paid:

Whether it's a Sales or Purchase invoice, you must do the following:

1. If the invoice was created with the Pay Later method void the Payment (or Receipt)
2. You can now adjust the invoice (or delete it)
3. Recreate the Payment (or Receipt) again

Thanks,

Erzsi

I had already created the credit note but the amount had also already been deducted from the specific invoice so we still owed the 2k. I later paid it out and deleted the credit note but when it was deleted it adjusted the amount on the cheque so now the cheque in Sage says we paid $12k but we only paid $10k.  I am trying to find a way to make the cheque show the 10k.  Do I need to re enter the credit note?